Karda Hair & Beauty Reviews Summary

Service Quality

Pros:

• "Remarkably, I noticed results after just one session with the new machine."
• "These are very experienced stylists who know exactly what they are doing."
• "I am very happy and love my hair colour."
• "I had great service."
• "He did an excellent job helping me with what colour would suit me best."
• "Salon owner Csaba is excellent."
• "They are professional and did the job I wanted."
• "my hair stylist Csabi was amazing."

Cons:

• "Very disappointed with the service."
• "This place lacks professionalism and organization."
• "The salon is dirty and full of hair everywhere."
• "The girl who has done my hair... was disaster."
• "The result was that the highlights where barely visible."
• "I am extremely disappointed and my hair looks very bad."
• "The lady refused to dye my hair because I haven't had it coloured for too long."
• "the stylist botched my hair colour."

Customer Satisfaction

Pros:

• "I’m really satisfied with my new hair that Csaba cut and styled."
• "I am extremely happy with the service provided."
• "I’m currently in Vietnam and I love soccer so much that I took a trip to England... This place is very friendly."

Cons:

• "After 6 sessions, I see no difference in hair growth and I know people that have seen results within 4."
• "SCAM. I got a package for 6 sessions of laser hair removal. No results at all after 5 sessions!"

Staff Expertise and Interaction

Pros:

• "He got a great knowledge of Asian hair."
• "He recommended my new hairstyle based on my face shape, which was really professional."
• "Delian did amazing job, he listened carefully to what I would like to achieve and did outstanding job."

Cons:

• "I repeatedly informed the manager about the lack of progress, but he seemed to doubt my honesty."
• "My first and last booking with them... He rushed me, left me for another customer."

Price and Value

Pros:

• "The extra charges (long hair, toner) are clearly explained when buying a voucher and there are no hidden fees."
• "Got a package for laser hair removal with my friends and we had a great result after 4 sessions."
• "All it's done at fair pricing."

Cons:

• "WASTE OF MONEY!"
• "I had a deal for 6x sessions of laser hair removal full body however was made to pay extra as it wasn't actually full body as advertised."
• "They insisted I pay £15 extra when I went in, couldn't actually explain why I had to pay it."
• "they charged me extra for toner with no cares."

Salon Environment

Pros:

• "Really lovely atmosphere."
• "The salon itself is lovely. It’s bright and inviting, I liked how it was laid out."
• "Salon is clean well maintained, the team is professional and friendly."
• "It's a lovely place with very friendly people."

Cons:

• "The salon was dirty and full of hair everywhere."

Management and Policies

Pros:

• "Amazing management."
• "The owner is so kind and easy to talk. Friendly management."

Cons:

• "However, my request was rejected by the manager."
• "The salon is no longer responding to me to book my 6th session after promising 'free boosters if no results are seen'."

Booking and Accessibility

Pros:

• "Great service - easy booking just had to phone up and arrange a date."

Cons:

• "I was refused my appointment when I arrived."
• "Had problems with booking, they said they were full but there was hardly anyone there."