Taylor Taylor London Reviews Summary

Staff and Service

Pros:

• "The receptionist James was extremely empathetic and understanding and the most professional by far of any of the Taylor Taylor staff throughout my experience."
• "Daniel kept asking me if I was happy with the cut so far which was nice."
• "The reception staff were incredibly friendly and welcoming."
• "I was given a warm welcome by staff who attended to me and kept me company and made me feel very comfortable."
• "Everyone there seems lovely and experienced and there is even a cute little dog trotting around making you feel nicely at home."
• "The staff are so accommodating and lovely."
• "Absolutely wonderful service from start to finish! All staff were warm and welcoming."

Cons:

• "Absolutely no attention to detail which I suppose is why she couldnt give me a good basic bob cut."
• "Rude, abrupt and just lost a customer..."
• "Even though my haircut was good, it does not compensate the rude receptionist."
• "The stylist was dismissive and rude. Her way was the only way and she did not listen to requests."
• "Rudest receptionist I’ve ever spoken to!"
• "The lady at the desk just kept interrupting me instead of listening."
• "Really unhappy with the result and the service, being refused a refund."

Salon Experience

Pros:

• "They even have complimentary cocktails to make it a real treat yo' self afternoon."
• "In general the vibe in the salon is so much fun and I really look forward to visits there."
• "The whole vibe off Taylor Taylor is hip, fun and friendly - not to mention they provide a wide range of complimentary cocktails and beverages!"
• "The atmosphere is friendly, relaxed but also energetic."
• "The salon is always beautiful, clean and welcoming."
• "The space is stunning, I felt like I was in a speakeasy."
• "The salon itself is aesthetically beautiful and bougie, the drinks list makes you think you’re at your girlfriends house."

Cons:

• "All of this was completely unnecessary stress. I never, ever would have expected for a salon to cancel my appointment 20 minutes prior."
• "The entire experience was odd, no one apologized for the previous cut and it felt like they were doing me a favor the fix my hair."
• "Really busy in the salon despite charging a lot for a haircut."
• "They move you around constantly, which is very annoying and unprofessional, not particularly relaxing."
• "Little pretentious, have quite an arrogant vibe."
• "Someone washed my hair so rough, it was knotted like crazy afterwards."
• "Absolutely terrible experience! from top and cardigan being stained by hair dye, completely ruining both garments."

Styling and Colouring

Pros:

• "Antonio is very talented and a perfectionist at what he does."
• "Boo did an excellent job of talking me through how she would lighten and brighten my hair to give it life again."
• "Truly brought my vision to life for my hair!! Definitely will be returning!"
• "Boo is such an amazing colourist. I am always getting compliments on my hair and have recommended her to anyone who will listen."
• "Nicol is an amazing colourist, she took the time to meticulously place highlights with multiple techniques and tones... my hair looks multidimensional, natural, and perfect on my skin tone!"
• "Had an incredible colour here from Boo, she really listened to what I wanted and I loved the warm auburn hues she created."
• "Boo Banner- Eve is THE BEST! Had my hair ruined by another hairdresser so the condition and colour was in a awful place but she has transformed it and im SO happy with the result."

Cons:

• "IT LOOKED ABSOLUTELY NOTHING LIKE THE PICTURES, THE WORDS I'D USE ARE 'SCALPED' 'BUTCHERED' AND 'HACKED'."
• "The damage caused to it was so intense that my hair still hasn't recovered, a year and a half later."
• "They gave me streaky looking highlights that don't match the rest of my hair and that are not blended in nor natural looking."
• "They made a dreadful mistake with the colour and couldn't correct it as they had tried a quick fix and in doing so ruined the condition of my hair."
• "Went in for basic highlights. Walked out with grey hair with an orange tinge."
• "The colour that was redone is still very poor. Doesn't blend in and i still have prominent orange stripes."
• "My 'blonde ombre' came out as if I had a really cheap and nasty tint to it."

Price and Value

Pros:

• "The prices are competitive for the area, similar salons charge between £40-50 for woman's cut and blow dry (at the lowest tier)."
• "Great looking place, nice cocktails and friendly staff"
• "The range of products available to purchase is great, too."
• "People on reception are absolutely lovely, too."
• "Great salon and the staff are wonderful."
• "Absolutely 100% quality, expertise, high professionalism & the best hairdressers in London."
• "This is by far the best hairdressers in London."