Colosseo Restaurant Reviews Summary

Food Quality

Pros:

• "The food is amazing, it is so delicious. You have to go."
• "Food is amazing: true Napoli pizza, and great pasta."
• "The food tastes wonderful."
• "Authentic Italian pizzas and dishes."
• "The food is always fresh and tasty."
• "Delicious home-cooked Italian food."
• "The food was absolutely delicious."

Cons:

• "The bottom of the pizza was undercooked and the mozzarella was chewy, making it difficult to eat."
• "neither the marinated aubergine nor the rib-eye steak tasted much of anything."
• "The food was lackluster at best."
• "The pizza was extremely soggy and the dough lacked flavor."
• "The food was pretty bland and run of the mill, wasn't particularly impressed."
• "lasagne came out mushy and weird, and I just about got the layers, and relatively tasteless."
• "The greasiest pizzas, whole topping literally slid off a soggy base on a wave of grease."

Service

Pros:

• "The customer service was exceptional and the food was to die for."
• "The staff were very friendly and attentive."
• "It is affordable and the staff are so nice and helpful."
• "The attentive staff took turns coming to our table, ensuring we had everything we needed and making us feel like valued guests."
• "The entire staff was fantastic."
• "Service is attentive but unobtrusive and food arrived quickly."
• "The service is also very attentive and the owner makes it a warm place."

Cons:

• "We were made to feel more like we were an irritant and service was a favour."
• "The waitstaff could be a little more interested in their clients as they were not very personable or interested in us."
• "We were waited on by 3 different people cause a lot of chaos with our ordering."
• "The service was bad, the food was mediocre, and it was overpriced."
• "Service from waitress was minimal, avoiding, poor."
• "The service was poor and disinterested, with no attention given to our satisfaction."
• "Very rude staff. Wouldn't come and take our order OR give us the bill."

Ambiance

Pros:

• "A bit old fashioned interior but lovely and cosy atmosphere."
• "Great flavors, amazing service, and a nice atmosphere with reasonable prices."
• "Friendly place for people with kids, staff was super friendly and helpful."
• "Very nice Italian food in smart surroundings."
• "Authentic Italian restaurant located in a very pleasant part of London. The food and house wine was good and represented value for money."
• "It's cosy inside with friendly staff."
• "The atmosphere was cosy and the service was friendly and fast."

Cons:

• "The toilets are tiny and urgently need a refurb."
• "No phone signal in here either really."
• "It was very busy that evening, so we were put in a corner by the fire exit and that was a shame, we could barely move and didn't have a view of the restaurant."
• "Such a shame it was virtually deserted."
• "The food is OK but the environment is not pleasant and very noisy."
• "The environment is not pleasant and very noisy."
• "Cheesy ambiance. Dirty toilets."

Value

Pros:

• "Good, reliable food at a very reasonable price."
• "It is affordable and the staff are so nice and helpful."
• "Authentic Italian restaurant located in a very pleasant part of London. The food and house wine was good and represented value for money."
• "decent prices for London."
• "They have several choices of wine by the glass at very reasonable prices."
• "Quality food and didn't have to wait long."
• "Not too bad a price £16.50 for the portion size."

Cons:

• "Being overcharged by about £15."
• "The service was bad, the food was mediocre, and it was overpriced."
• "Not cheap, but typical London prices."
• "The vibe was a tad cheesy for my liking and the general ambience, while staying true to authentic Italian, just made the meal feel more overpriced than it perhaps should have been."
• "Prices are slightly higher than some other options nearby."
• "They added a tip of almost 13% without consent, and when we asked for it to be removed, we were met with hostility."
• "this restaurant uses the tactic of including service charge on the bill and then when paying asks you again for a tip."