The Pheasant Inn Reviews Summary

Staff and Service

Pros:

• "Great staff, well run, fabulous food but go hungry, the portion sizes are large."
• "We were welcomed by their friendly team."
• "Very friendly and efficient staff, great food and served promptly."
• "Staff are attentive."
• "The staff were great and helpful."
• "Service prompt, efficient and friendly."
• "The staff that served us were friendly and pleasant."

Cons:

• "But staff are very rude no people skills we have been in the last few months 3 times and each time staff act like they can't don't want to be there."
• "Sadly we dud not rate our meal. Lasagna. It didn't have Italian sauces, white or tomato."
• "However on our last visit my girlfriend had the chicken salad and the chicken was really dry."
• "The frankly rude and disinterested staff informed us that our food was ready and the delay was due to the complexity of our order."
• "Was confronted by a member of staff that I have to say was the worst welcome I have ever received in my life."
• "People of colour beware. This pub is ran by a wild eyed prejudice, opportunistic and unapologetic yocal bully."
• "Most unfriendly welcome from the Maitre d."

Food Quality

Pros:

• "The food is home cooked and delicious, with generous portions."
• "All courses cooked to perfection, excellent portion sizes and very reasonably priced."
• "The food was out of this world, the Lamb shank was to die for, fresh vegetables and huge portions."
• "Great food, some unique dishes to me, and the service was also good."
• "The food is excellent."
• "The food was of the highest quality and cooked and presented to the highest standard."
• "The delicious vegetarian curry was a very generous portion with rice, naan and poppadom loved it."

Cons:

• "We had a dinner in tonight, great atmosphere and lovely pub, however when my vegan burger arrived to the table it was so oily."
• "However, as they cook all food fresh to order there can be a bit of a wait so probably not the best choice if you're in a hurry."
• "Couldn't get knife through CAULIFLOWER!!!!!"
• "Rather than parsnips I received a courgette in batter and it tasted like a Chinese chicken ball and the beef was dry."
• "This time ran out of lamb and beef so had 1/2 a duck which looked incredible but a lot of liquid came out when cut open making my dinner very soggy."
• "Vegetarian burger lacked imagination and enjoyment, really, ready made veg patty and mushroom on top!"
• "It was just like high fat beef cooked with pasta sheets added."

Atmosphere and Location

Pros:

• "Nice Inn staff friendly and welcoming. Atmosphere nice."
• "Great service, great atmosphere and excellent food."
• "Lovely country pub very popular with both locals and visitors alike."
• "Service was first class and the atmosphere relaxed and welcoming for families and friends to dine in comfort."
• "Nicely located next to the Steam Railway."
• "An unpretentious pub, with good food at reasonable prices. What's not to like?"
• "The atmosphere was calm and great for a social meal."

Cons:

• "From the outside The Pheasant looks quite impressive... but a basic pub inside."
• "Unbelievably poor customer service."
• "We decided to pop into the pub hoping to have an enjoyable meal but every single table had reserved on it."
• "Tables need to be washed with hot soapy water & a dry cotton rag not a few squirts of some anti-bacterial wash and wiped with a man-made cloth."
• "Inside seating needs booking."
• "Limited vegan options."
• "This is a very busy pub and recommend booking."

Value for Money

Pros:

• "Excellent value for money and the local ales are cheap too."
• "Very generous portions and incredible value for money."
• "Excellent food, very reasonable (cheap) prices, big portions."
• "Great selection of local and mainstream beers and ales."
• "Good service & great food at very reasonable prices."
• "On top of everything else, the bill for this giant plate of food and a soda only came to 29 pounds!"
• "Absolutely outstanding food and local beer."

Cons:

• "Can't fault the food 100%, probably a treat meal out, as a little pricey to a normal night out."
• "The service could have been faster as took around 40 minutes to get the food and wasn't the cheapest."
• "Only drawback was the wait for our food."
• "I had the lamb main with mint gravy and the mint was so strong it overpowered the taste of the dish unfortunately."
• "I was not impressed with the Sunday roast that I was provided here."
• "The rump steak with mushroom sauce was amazing, and even the onion rings, which in America are just flavorless pieces of breading, were delicious."
• "It's a very popular place on a Sunday lunch time."