House of MoMo Reviews Summary

Food Quality and Taste

Pros:

• "The menu is very small, which means everything is done perfectly."
• "Everything was delicious!! The fried momos were nice and crunchy."
• "The momos were fantastic."
• "House of MoMo serves exceptional momos. Their thin, flavorful dumplings are made with high-quality ingredients."
• "Delicious momo! I tried momo a few times in London and HK and this one is the best one for me so far."
• "The food was nice, fresh and well cooked."
• "Delicious food and wonderful introduction to Nepalese cuisine. The curry momos are incredible."
• "Magical momos with different sauces, craft beer and other drinks, curries with refreshing flavours."

Cons:

• "Could restaurant staff please explain why the order was ice cold? This is simply not acceptable as I've seen other complaints for food poisoning."
• "The food was below average. Dumplings in curry sauce were extremely bad."
• "I got really bad food poisoning after eating the Jhol momo, needless to say the filling was tasteless."
• "Ordered steamed momos and chili momos, both beef. Was decent but they were a little overdone, which resulted in overcooked beef mince."
• "Momos were disappointing and were very thick. Chili momos didn’t have chili."
• "Has all the looks but really didn’t deliver. Momo were bland and the dipping sauce was tasteless. Very oily!"
• "I found the dumplings to be fairly ordinary, lacking any flavour."
• "Most items on the curry dish were cold and felt they had been reheated from the day before."

Service and Staff Behavior

Pros:

• "Everyone working there was lovely as well."
• "However, the staff were friendly and attentive."
• "The staff were very polite and accommodating."
• "We stopped here on our way through Denver and LOVED IT! The momo is delicious and they have lots of vegetarian/vegan options!"
• "The staff seems to be a bit frustrated at times. I guess it's due to managing surge of guests and people waiting outside their small shop."
• "Really like this place. The paratha is so light and fluffy, tasty! The momo’s are great too, cooked really well and not overdone."
• "Superb food! Really wonderful, tasty, flavourful and conveniently fast service too!"
• "Top notch food, the minimal interior decoration just proves you’re going to have an authentic and flavorful meal."

Cons:

• "We were even planning to order some more food, but as my partner was finishing his meal the waiter rudely asked if we were done."
• "If you can’t handle the pressure of handling many customers on a Saturday evening get out of the hospitality industry."
• "Despite my reluctance to leave a negative review, I felt compelled to share my experience after reading similar accounts of poor hygiene and illness from other customers."
• "The waiter forgot half of our order, we had to ask three time to get it completely."
• "Service is too slow, waiters don’t care about you. We asked for napkins for 3 times, for wine twice."
• "The staff make you feel rushed and they just wanna get as many people in and out as possible."
• "We were the first in the queue and were told to wait outside and the table would be ready in 5 mins, didn’t ask for our name or contact details."
• "Be weary of this place! They clearly cannot handle their supply and demand, and suffer from bad management and customer service skills."