Gurkha 1816 Reviews Summary

Food Quality and Taste

Pros:

• "The food is delicious, especially the paneer, the best we've tasted!!"
• "Awesome food. We tried chicken chettinad and tasted very authentic."
• "The chefs take pride in their quality of food served. Ingredients used are of a high quality."
• "The food, cooked to order, absolutely did not disappoint. The food was prepped fresh, not oily in the slightest with good sizable portions, and tasted great."
• "Amazing food, especially the starters. I'm used to Indian food and so it is a pleasant surprise to find somewhere that offers exceptional quality."
• "An exceptional meal, tandoori king prawns, curry, naan immaculately presented, well balanced flavours, thoroughly enjoyed, great portion sizes."
• "The food is exceptional, so full of flavour. The vegetarian dishes that I ordered were some of the best I’ve ever tasted."
• "The food and service were excellent. We both had Nepalese food and the waitress and owner took time to explain the menu and give recommendations that were beautifully flavoured and Spiced."

Cons:

• "Disappointed in the poppadoms and dips to start with for the price not worth it."
• "Dishes are completely changed in taste. I was craving for the home cooked taste but it’s gone and turned into typical fusion taste like restaurant food."
• "Ordered a Nepalese chowmein which on the menu was mild but it wasn't. It had far too much chilli in which caused my tongue to swell!"
• "The food was….okay. Not really a proper taste of Nepal having visited there many times with my Nepalese wife but a good British attempt at it."
• "Firstly the food was nothing special and if im honest lacked flavour."
• "Very slow service and food very over spiced with no flavour just burn. Waste of money we all left our meals."

Service and Staff

Pros:

• "The staff are so attentive and make the best recommendations for the food."
• "Staff were very polite and courteous, welcomed us with smile."
• "A colleague an I ate at Gurkha1816 while working in the area and it is a true gem. The service attentive but not overbearing."
• "The atmosphere was very friendly with very attentive staff. The restaurant was clean and had a large car park to the rear."
• "Service was 10/10, even had the chef say hello."
• "The staff/owner made each and everyone of us feel special. Thank you for a lovely evening. Keep up the good work 👏"
• "Staff are extremely friendly and accommodating. Food is excellent and very reasonably priced."
• "Always get a friendly welcome and great service. The food is amazing! Nepalese is full of flavour, staff are happy to talk you through the menu."

Cons:

• "I ordered chicken and veg chowmein and samosa chat today, I literally had to wait more than 2.5 hours to get my food delivered."
• "We ordered mains & had to wait 2 hours, everytime I asked about our meal we were told 20mins! 2 hours is ridiculous."
• "The same guy who advised us that he would bring the card machine to our table didn't even apologise about that ?? He just took the payment and said see you later !!"
• "Food was good, however the customer service was definitely lacking and at times we felt invasive."
• "Really poor service. Waited an hour and a half for my food on deliveroo."
• "However my 1 star comes mostly from the awful treatment of staff."