Address: 240a Bath St, Glasgow, G2 4JW, United Kingdom
Phone: +441413530875
Rating: 4.9
based on 290 reviews.
Customer Service
Pros:
"Paul Campbell was incredibly helpful - totally went above and beyond to make sure I knew what I was doing with my camera and made sure I was getting the right things for what I do!"
"Greeted by Tommy Rodgers. Always professional and friendly & very helpful."
"Tommy was exceptional! He went above and beyond to help provide advice with my camera and also recommended great lenses."
"Sam (Caplat) helped me out on the phone, talking me through the process and he was really helpful in the shop too."
"Great customer service and unbeatable trade in offers."
"The staff were all incredibly knowledgeable and helpful."
"Excellent service from Tommy. Friendly, knowledgable and customer service is brilliant."
Cons:
"First time I went into buy a camera bag & the two grey haired sales men ignored me, I won't be back."
"Never going back to the shop cause the young guy tried to sell me stuff even though he made a mistake saying that the product had the things I need that had none."
"Staff were unfriendly, didn’t even look up when we walked in and stood in a group chatting until one older guy came over."
"2nd time I have been here and probably the last, staff are just not interested in helping you and are generally unwelcoming."
"The older gentlemen that served me didn't seem to have a clue about most things I was on about, referring to google mid conversation."
"I went in with a reasonable degree of knowledge looking to explore the options of a) mirrorless cameras and of b) tripod ball heads. I was the only customer there. 3 members of permanent staff did nothing other than sit and watch."
"Salesman could not answer my question on Lee filter system, it's the 2nd time I've been disappointed here."
Product Knowledge & Availability
Pros:
"I had occasion to visit Wex Glasgow to enquire and purchase a flash unit, Michael was on hand and clearly demonstrated his vast knowledge of the available products."
"Recently picked up a second hand body and lens that were as good as new."
"The quality of the equipment, the variety available, and the service make me highly recommend this store in Glasgow for you photographic and accessory needs!"
"Agnieszka Orzel aka Agi, the Wex sales consultant and a photographer herself with an immense experience and knowledge in photography was very kind enough and patient in answering to all my queries."
"Michael he explained to me my different options and what benefits I would get from different options he had a vast knowledge of your products."
"The Glasgow shop is a fantastic modern and spacious store with a vast range of camera bodies and lenses from different manufacturers and a great choice of camera bags."
"The store is large and has anything you need."
Cons:
"Phoned here on the Saturday enquiring about two different cameras told the guy I was coming down on Monday he could have told me they didn't have them in the store."
"Didn't have any lenses, or accessories for Pentax/Ricoh- but it seems that, thanks to a combination of factors, the Pentax brand is no longer popular."
"I also did not.like that the display models foe tripod heads is the only stock they have. So the display one is what your getting at full price."
"Got a px quote online and travelled into Glasgow store to buy new camera. Was told they need to send the px away to verify the value and would take a few days."
"Avoid at all costs. I ordered equipment online which was meant to be delivered next day. It came a few days later and left me trying to make another plan for my shoot."
Store Experience
Pros:
"Best camera shop in Glasgow by a Mile and a half."
"It is brilliant to have this store in Glasgow as camera shops that deal in high-end products are few and far between in Scotland."
"I was struck by the significant improvement in the new store layout."
"The shop is smart and well laid out, the atmosphere calm, and all in all, a great shopping experience."
"The shop is absolutely beautiful too 😊"
"This is a fantastic camera store with helpful and knowledgable staff."
"A beautiful store, in the centre of town with a great atmosphere due to the friendly, helpful staff."
Cons:
"So this place is in an industrial estate and as a result.has no wheelchair user designated parking and no wheel chair user access but staff open doors for you but is still difficult to negotiate your way in."
"Never going back cause it is too expensive."
"First time in the new store location & 100% improved from the old store, it’s spacious bright & dog friendly too."