RLegal Solicitors Reviews Summary

Professionalism and Expertise

Pros:

• "From the outset, Evan demonstrated a level of professionalism, care, and responsibility that immediately put me at ease."
• "I give Julian Torregiani and the RLegal team 5 stars. Julian really is an expert in the subject matter of naturalisation."
• "Both were incredibly knowledgeable, detail oriented, and personable."
• "Great communication, and he is an extremely knowledgeable Immigration lawyer."
• "Evan has a very professional approach and a wide range of experience."
• "Julian impressed me with his expertise, attention to detail and last but not least his compassion and human touch."
• "He had very good knowledge and confidence of what he was doing the whole time due to his experience."

Cons:

• "Professional yes, but their communication and completely lack of responsiveness is just so tiresome."
• "As much as David knows what he’s doing the headache they have to run CONSTANTLY behind him is just not worth it."
• "In hindsight, considering the advice he gave me it made me feel very deflated about the system and he portrayed my case as extremely difficult if not impossible to obtain the visa."
• "Received some initial legal advice earlier in the year and, when it came to wanting to give instructions, complete radio silence despite multiple emails and voicemails."

Customer Service and Responsiveness

Pros:

• "Customer service over and above what was expected the first and second time we used R legal."
• "RLegal were quick to respond and very efficient."
• "Punctuality in answering emails is another strength at Rlegal."
• "Reliability is one of his standout qualities. Evan responds promptly to emails and consistently finds solutions to any challenges that arise."
• "I dealt with Evan who provided an outstanding service from start to finish."
• "The whole experience was an absolute pleasure and worth every penny."
• "I cannot recommend Julian and the RLegal team enough, they made the process seamless and were very reassuring throughout."

Cons:

• "Oh dear. I sought their help on an immigration matter, then they failed to respond to my emails."
• "Disappointing and meant we wasted several weeks waiting rather than progressing the matter, until we ultimately instructed someone else."
• "All this considered, i don't believe that the £200 i spent on consultations with him were worth it."

Value and Affordability

Pros:

• "They do exactly what they've promised, no hidden costs, no delays."
• "For the level of experience, convenience of the office location combined with 1st class service their fee is unbelievably fair and affordable."
• "Their fees are reasonable and capped without hidden costs."
• "Approachable, efficient and knowledgeable service that delivers the desired result for a fair price."
• "Very very good value for money."
• "Considering the amount of hours that were put into this case I am grateful that they still only charged me their standard application fee, which I will also add was a very reasonable fee."

Cons:

• "It's a shame not everyone in this area is like that and just think about the money."

Personal Approach and Care

Pros:

• "Evan help me out throughout the whole process, He treated me like a Brother, told me to calm Down and not to stress."
• "After all of the conversations I have had with Evan on the phone and through emails I can say that he truly cares about his work and reuniting families that have been unfairly separated."
• "They also come across like they genuinely care."
• "Whoever is reading this, if you are worried about your VISA and need help, I strongly recommend you to give Julian a call, I trust him 100%."
• "He helped us through every step of the way and was always there if we had a question."
• "There are few people like Julian we come across in our life who see their work more than a profession."
• "I think I liked it mostly for this ‘friendly’ vibe together with high professionalism."

Cons:

• "I am disappointed I found them too late for the case I consulted on."