Lmour Restaurant & Lounge Reviews Summary

Food Quality

Pros:

• "The food alone would have been enough for a 5 star rating."
• "Food tasted great, especially the Butter Chicken, full of flavor."
• "The masala fries are to die for, you have to try these!"
• "Absolutely delicious, exceeded my expectations massively."
• "The best Biryani I have ever had."

Cons:

• "Tasteless and not worth it."
• "The food is average for what you pay for."
• "Food was cold, overrated and overpriced."
• "The short rib biryani lacked any flavour."
• "Food was bland, bearly can taste flavour."

Service Quality

Pros:

• "Amazing service from Wasim, Was seated really quickly."
• "Our waiter was attentive and helpful and would check-in on us."
• "The service is 10/10, very professional and helpful."
• "Service was fast and orders were correct when they arrived."
• "Very good customer service by all staff, very polite and welcoming."

Cons:

• "The host at the front was rude & unwelcoming."
• "Had to wait 20 minutes to place an order, waiters are running around."
• "Service was quite slow and not the friendliest."
• "Waited an HOUR to be seated.. why even reserve a table when they can’t actually reserve it?"
• "We were moved to another table because the manager said that there was another 10 person booking."

Ambiance and Atmosphere

Pros:

• "Really can’t say enough about what a vibe the whole night was. Banging tunes, unexpected entertainment was a great surprise."
• "The visuals of this restaurant were beautiful, I couldn’t stop looking around - even the bathroom was stunning."
• "Amazing atmosphere, music and experience."
• "The decor looks great, too!"
• "Beautiful venue, staff very friendly and attentive."

Cons:

• "It was like eating dinner in a nightclub. The DJ was playing the music SO loud that we couldn't hear each other talk."
• "Tables were still dirty after being wiped and bones were left scattered below our seats."
• "The ceiling was leaking with water or sewage or whatever it was."
• "It’s like having Nando’s food but worse in a fine dine restaurant that’s not really fine dine."
• "Music was on full blast. The main thing the shisha was below par for something you pay upwards of £35."

Value for Money

Pros:

• "Budget friendly in my opinion."
• "Menu prices are reasonable."
• "Lovely food and the shisha hit the spot!"
• "Food, shisha and service are always exceptional."
• "Highly recommend specially for special occasions and birthdays."

Cons:

• "Not worth it. The shisha was decent thanks to Mohammed."
• "The food was okay but definitely wasn't worth the price you pay for it."
• "Overpriced and did not taste good at all."
• "Very overpriced for below average food."
• "The food is really bland bearly can taste flavour got short rib special and butter chicken."