German Doner Kebab Reviews Summary

Food Quality

Pros:

• "The bread is crispy on the outside and fluffy in the middle and the meat is beef."
• "The chicken doner panini was delicious."
• "The food was quick, tasty, hot and such good value it was astonishing."
• "I had the OG Beef Kebab which was quite dry and pretty flavourless considering I had ordered the extra sauces as well."
• "The boss box was quite a substantial amount of food."
• "Absolutely delicious lunch, served by a very friendly team."
• "The food at GDK Streatham is absolutely delicious."
• "Great tasty and fresh food."

Cons:

• "The food did not take long to come to the table, but I’m not a fan of the kebab."
• "The meat and chips were greasy in a bad way."
• "I ordered a small box meal, the kebab meat was cold and like cat food, disgustingly atrocious."
• "Food was stone cold the moment it was delivered."
• "The whole establishment was dirty and at 9:53pm, he refused to serve us for dine in whereas the timing said it closes at 11."
• "When I got home the food was still warm, but the kebab itself was tasty, with nice bread that seemed fresh, had a good amount of salad, and an OK amount of meat."
• "The food is mediocre and prices have gone up considerably, not bad but not great value for money at all."
• "The food was very bland and tasted nothing like an authentic doner."

Service

Pros:

• "The restaurant is clean and the staff are friendly and helpful which made the experience overall alright."
• "Helpful & cheerful front staff, Mahak, she helped us ordering on the screen."
• "I was served by Mehak, who was welcoming and smiled whilst serving me."
• "Amazing service. Extremely friendly. Highly recommended!!"
• "The service was friendly but very slow, we waited over 20mins for our food."
• "Great customer Service by Nathan, I highly recommend German Doner kebab."
• "The staff are also very friendly and helpful. Particularly Sakeem who is also a pleasure to be served by."

Cons:

• "The staff were not professional even after observing someone coming in from head office for a previous incident."
• "I was served and then I told them my order, the staff got it wrong and then still blamed me for getting the food wrong when it wasn’t!"
• "Kitchen staff is ridiculous, lazy they don't care you are waiting, video chat with friends are more important."
• "Absolutely atrocious, head office need to do something about this branch. Missing items are a norm with these guys."
• "Went in yesterday and asked 'are you open' was told to wait. I waited…. And waited …. And waited then walked out."
• "Staff are useless. They can't get a simple order right. Management even worse."
• "The manager gave no apology and simply was like tough luck."
• "The whole staff was inexperienced and terrible. Such a waste of money and time."

Price & Value

Pros:

• "When I visited this establishment I ate in and ordered a Boss Box, which was tasty, filling, and value for money."
• "The food was quick, tasty, hot and such good value it was astonishing."
• "Great value for money and extremely good service."

Cons:

• "They used to have 2 sizes of OG kebab now they only have the small size which is the price of the large size and it's packed with cabbage."
• "The food is mediocre and prices have gone up considerably, not bad but not great value for money at all."
• "I ordered a small box meal, the kebab meat was cold and like cat food, disgustingly atrocious."
• "Food portions were an absolute joke, spent just over £40 on 4 meals."
• "I ordered from Deliveroo and got almost +£3 of additional add-ons to the box (e.g. extra jalapeños, fire fries, etc) and none of which were delivered."

Delivery & Takeaway

Pros:

• "Initially terrible service to get your food, behind the counter just looks hectic and all over the place."

Cons:

• "Ordered as a delivery and was disappointing. The order came suspiciously quickly (about 10 minutes after ordering)."
• "Ordered from here through Uber eats a few weeks ago. Food portions were an absolute joke, spent just over £40 on 4 meals."
• "I ordered from Deliveroo and got almost +£3 of additional add-ons to the box (e.g. extra jalapeños, fire fries, etc) and other options such as extra onions and tomatoes. None of which were delivered."
• "Food was stone cold the moment it was delivered. Served in soggy bread that came untoasted with literally zero sauce."
• "Ordered for delivery for the first time from Streatham branch. The food wasn’t ready so drivers kept canceling order."