Lee Valley Campsite, Sewardstone Reviews Summary

Location & Transport

Pros:

• "We stayed here as a base for a day trip to London, perfect location!"
• "Green areas yet close proximity to London great public transport connections."
• "Great location, easy to get into Central London in less than an hour with a bus stop right outside the site and underground/overground links."
• "Location. Easy to get to from M25."
• "The 215 bus stops right outside the campsite entrance and goes all the way to Walthamstow Central."
• "Location is excellent for visiting London, our Son who Lives in London was booked on the campsite, the staff allowed them to move their tent next to our awning on our caravan pitch which was really good, bus stop right outside if you don’t want to drive."
• "Excellent transport links to London with a bus stop right outside the site."

Cons:

• "Nowhere really in walking distance.. We didn't want to go into Central London."
• "A bit of traffic noise at night which is not a problem in motorhome/caravan but may not be pleasant if in a tent."
• "We were quite close to the main. Road which is very busy, so traffic can be heard."
• "Pod was close to the road so could hear the traffic. But it is London afterall."
• "The pods for 2 were close to the road, in the night lorries passed constantly and vibrated number 8."
• "Bus goes south. good for London connections but not if wanting a bus going northward."
• "Pretty sure no access to the lake. Being in a motorhome a bind as no paths on main road to walk or bike safely."

Facilities & Cleanliness

Pros:

• "The staff on entering the facility, were friendly, confident and helpful, shown to our place of stay. We checked out the conveniences, showers and toilets were on inspection, found to be, excellent."
• "Good facilities, has everything you could need or want, super cosy camping pods too!"
• "Facilities clean and well maintained."
• "The large shower block is excellent, very clean and modern, plenty of hot water."
• "The showers and toilets were very clean and we saw plenty of cleaners on our one night stay."
• "Very clean toilet and shower areas and the shop has all the basics you might need."
• "Facilities are good. Clean shower and toilets."

Cons:

• "Some of the pitches were very waterlogged even on hard standing we flooded."
• "The showering facilities were dirty. There were clumps of hair in the shared drainage hole."
• "The cleanliness of the toilets and showers were not very good, and light bulbs were out in the shower blocks all week."
• "Toilets were blocked and smelly in block nearest to reception and the showers flooded the floor making getting dressed difficult."
• "The toilets were disgusting. The toilets would not flush and were consequently blocked."
• "Facilities dated. The toilets never had toilet paper and 3 days there were no soap in loos. the showers didn't drain so you stood in the shared dirty water with the person next to you."
• "The site needs a major revamp, showers have no pressure you have to stick to the wall, dirty and in need of a good clean."

Staff & Service

Pros:

• "Staff were friendly, cabin very clean and well stocked with essentials like kettle, hot plate etc."
• "Very friendly and welcoming staff at reception, good information given."
• "Friendly & helpful staff."
• "Really friendly and welcoming receptionist greeted us on arrival and explained where everything was."
• "Staff throughout the site were very helpful and friendly."
• "The staff were very friendly and helpful in reception."
• "Staff were friendly and helpful."

Cons:

• "Didn’t think that the shop was very well equipped for the size of the site."
• "Very little products in the shop! WiFi did not work!"
• "The staff were very friendly and helpful in reception with the exception of one who was quite rude which was a shame."
• "Staff was a bit distracted but pleasant and waited for 10 minutes while they were on a call clearly not business to be taken care of."
• "The staff could have been more forthcoming with welcome and information given."
• "The lady at the reception was not understanding at all. She immediately and repeatedly told me that they 'don't operate the bus stop' and that they 'only heard about it last week'."
• "The cleaners didn't do their job properly and obviously need some more training because the cabin we stayed in was filthy."

Accommodation & Comfort

Pros:

• "Nice cabins to stay that the kids loved, with enough space for the four of us and good appliances supplied."
• "Stayed in pod. Basic but had light, power, heat and a kettle. bed comfortable."
• "The pod served it’s purpose very well. Small but very cosy."
• "The pod was so cozy and clean."
• "The pods are lovely and a lot more spacious than they look from the outside."
• "Really well-equipped cabin - wasn’t expecting a small tv but this was enjoyed by the child with us! No need to take anything to cook with as all provided."
• "The cabin was clean and we were really impressed with the facilities (fridge and TV!)"

Cons:

• "The pitches are overall very small, unkept, looks like a building site near our pitch."
• "Our hearts sank as soon as we drove from reception to find our pitch. It looked like an abandoned campsite in need of some serious grounds maintenance."
• "The showers are push button and do not last long!"
• "Pitch too close to main rd, toilets & reception. Camping in a car park on a roundabout is how I would describe our pitch."
• "The campsite itself is quite nice, the tent pitching area is surrounded by trees and cabins, and it is well connected to London by bus. Unfortunately, the toilets were quite grubby."
• "Stayed in a 2 person pod. Mattress was heavily used / poor quality."
• "I felt it could have been cleaner, there was cobwebs in ever corner, and the mattress had hairs etc on it, did not look like it had been cleaned a great deal before our stay."