Gymbox Bank Reviews Summary

Staff and Personal Trainers

Pros:

• "Just wanted to leave a glowing review for the staff at Gymbox Bank."
• "The atmosphere, the vibe, the equipment and above all the staff are so friendly and helpful."
• "All the staff members are super friendly and helpful."
• "The staff/reception are really friendly and personable."
• "Tiger was at the door and so welcoming and full of energy."
• "The personal trainers! All of them are fantastic and will take the time to get to know you."
• "Been using Gymbox since April. I train with my fab personal trainer @Laura Martin."
• "Been training at the bank branch for over 4 months now. Love the energy, choice of equipment, and friendly staff."
• "Some of the PTs look out for gym users making sure gym floor remains tidy and safe technique used - big up Chevaun."
• "Been at gymbox more than a year and I went there as of my pt Chev! Chev is more than a pt, I managed to get my target body and learn a lot about working out and nutrition."

Cons:

• "Worst gym in london with old dirty weights (metal ones that stink) and irritating/arrogant staff."
• "The hallway to the changing rooms is packed with salesy VPTs who try to get new clients."
• "These people are awful - classes fully booked and no way to check before signing up."

Facilities and Equipment

Pros:

• "Facilities are fantastic, everything is so clean."
• "Great gym, lots of equipment, fun vibes and friendly staff."
• "Swapped over to Gymbox Bank start of the year, great gym, excellent facilities."
• "I've been a member of Gymbox for a few years and it has everything I would want or need from a gym."
• "Great range of equipment, friendly staff and super clean facilities."

Cons:

• "My only criticism would be that the cable machine area is rather dark!"
• "The gym is trying to do too much with the space they have."
• "Simple inconsistencies are what turn a state of the art facility into a Good or just average one."
• "Got lost trying to find my way around so it goes from brilliant to just good for me."

Atmosphere and Vibes

Pros:

• "Love it. The atmosphere, the vibe, the equipment and above all the staff are so friendly and helpful."
• "I love the vibe. I've trained at so many other places from Third Space to local leisure centres, and I've found that the Gymbox atmosphere is the one that vibes with me most."
• "Great club! The receptionists were really amazing and helped me with absolutely everything I needed!"
• "This Gym is very cool. They are in the Heart of the City in a old bank and you can see a very big big safe door (kind a cool feature)."

Cons:

• "The gym has a DJ but tbh it's just a bit loud and in places way too dark too."
• "Really poor standard of gym and bad atmosphere all round."

Cleanliness and Maintenance

Pros:

• "Facilities are fantastic, everything is so clean."
• "The changing rooms, showers and saunas are regularly cleaned but a fantastic cleaning team."
• "A special shout out to the cleaning team who do an amazing job, they're always around and keep everything spotless."

Cons:

• "No specific cons mentioned about cleanliness and maintenance."

Customer Service and Reception

Pros:

• "They remember your name, they make you feel so welcome and they make every member or guest feel appreciated."
• "Also shoutout to the reception staff who are always so lovely in the mornings !!!"
• "I came into gymbox on my first day and Tyger and Gabby were at reception. They were so helpful and made me feel so welcome."

Cons:

• "These people are awful - classes fully booked and no way to check before signing up."
• "The reception team sometimes seem disinterested."
• "Gymbox as a whole needs to sort out their customer service."

Value for Money

Pros:

• "For the location and the variety of equipment/classes, it's good value for money."

Cons:

• "Not worth the money."
• "Overpriced for what you get."
• "The monthly fee is a lot and not worth it."

Classes and Offerings

Pros:

• "The classes are fun and there is a large variety to choose from."
• "Classes and trainers are top notch."
• "The class timetable is extensive and caters to all workout preferences."

Cons:

• "These people are awful - classes fully booked and no way to check before signing up."
• "Classes are overcrowded and you have to book way in advance to get a spot."
• "The booking system for classes is a nightmare."

Overall Experience

Pros:

• "Overall I've had a great experience at Gymbox."
• "Would recommend to anyone who is serious about getting in shape and enjoys being part of a gym community."
• "Despite the flaws, I've had a positive overall experience with Gymbox."

Cons:

• "Overall, not impressed with Gymbox."
• "The overall experience is poor, especially given the cost."
• "For a premium-priced gym, the experience is not up to par."