The Blunsdon Arms Reviews Summary

Atmosphere

Pros:

• "There is a real family atmosphere at lunchtime, and really pleasant surroundings."
• "Ace atmosphere, live singing too."
• "There was music on that evening and the whole place had a really good atmosphere."
• "It was a busy Saturday night and it was awesome, only gripe is, there were dogs in there, one in particular kept barking and going for anyone who walked past it, which was really annoying."
• "Fun environment during quiz nights and when bands are on playing."
• "Really nice pub great choice of food and beers."
• "Great beer garden for the summer, good ciders and premium lagers, usually has a good atmosphere."

Cons:

• "SO NOISY!!"
• "Nice atmosphere spoiled by miserable staff, poor service and menu."
• "Very hot inside, so many bums on seats.. trying to catch up with loss of business over the months maybe or just a busy pub!!"
• "It was so busy, it was uncomfortably hot in the building."

Service

Pros:

• "Nice pub grub, service good and they have been managing really well keeping the place safe and clean through covid."
• "The staff was friendly and helpful, recommending food and drinks."
• "Staff always very friendly and helpful."
• "Service from Bradley was excellent."
• "Good quick friendly service too."
• "Service was speedy and quality of food was excellent."
• "Staff were friendly and polite, food came quickly and was hot and tasty."

Cons:

• "Shocking customer service on multiple occasions."
• "Food service was dreadfully slow and drinks service at the bar even worse."
• "When it was pointed out to a member of the serving staff that the accessible toilets were in a terrible state of cleanliness I was answered with 'I'm not part of the cleaning crew'."
• "The manager was abusive, shouted, and made out we were idiots for not double checking the menu."
• "When spoke to member of staff totally unapologetic."
• "Usually great, however today the female staff member made it clear that me and my friends (all aged 20+) were not welcome as she rudely asked for our ID and reluctantly served us."
• "Staff need to learn how to smile and not be rude to customers who pay their wages."

Cleanliness

Pros:

• "Every table was spotlessly clean."
• "The tables are always clean you can't fault at all."
• "Staff were very attentive and every table was spotlessly clean."
• "Lovely, welcoming clean venue."

Cons:

• "tables can take a lifetime to clear, slow bar service."
• "The table we settled on... was covered in dishes and glasses and also dirty and sticky from spilled food and drink."
• "Many tables completely covered with plates, old food and glasses."
• "Now a dirty hovel tables disgusting floor disgusting."
• "Lovely staff ... but a dump of a building. A year of limited opening and it is still in desperate need of a deep clean and a revamp. (The toilets are disgusting)."

Food Quality

Pros:

• "Steak night on Thursday is great value for money."
• "The food was very tasty, it was well presented and hot...very good value for money."
• "One of the best burgers I had in the UK so far, eaten mine and sampled the rest, you can taste and smell the grill... Excellent and moist patties, the buns were just right, well done, chips, great."
• "Food hot and well presented we all enjoyed our meals."
• "The food was everything we could have hoped for."
• "The food was fantastic, very good portions even on the set menu deal."
• "Great food and a fine selection of beers all served by friendly staff."

Cons:

• "I ordered the vegan burger and ended up with a spicy katsu burger which I didn’t want or like."
• "Veggie burger was like a piece of chewy cardboard, rare steak was extremely well done (overcooked)."
• "`Posh` chicken kiev.. totally burnt, dry and unable to get the knife into it."
• "My scampi were dry, overdone."
• "The chips with burger were old and cold."
• "The pie was overcooked, was dry and contained just 5 small 'cubes' of steak."
• "The sausage was burnt on outside, raw in middle."