Address: 76-77 S Parade, London, W4 5LF, United Kingdom
Phone: +442087422121
Rating: 4.5
based on 104 reviews.
Food Quality
Pros:
"Food was great, well prepared and full of flavour."
"Every steak was cooked perfectly to each person's preference despite being a completely full event.. Service was faultless, food was amazing."
"The food was fresh, packed with flavour and beautifully presented."
"The food is amazing."
"World class food and service."
"We had a sensational meal including loin of Venison topped off by a dessert of mango souffle which my wife is convinced was cooked by an angel."
"The food and service is always excellent."
Cons:
"The escargot were from frozen in reusable shells and the lamb was overcooked."
"Seasoning was a bit lacking in the main course- we got the chateaubriand."
"The main course was three (3) dry ravioli. Hardly a main at all."
"The meat was said to be “melt in your mouth” according to one relentless cutlery thief waiter. It was inedibly chewy. Flavourless."
"But the scallops for appetizer were bland. The biggest disappointment was soufflé. 19£?! We ordered it anyway since it is mom’s favorite but what came… I am still in shock, sour, grainy. Just awful."
"The food was awful and overpriced."
"The pork cheek sounded really nice but was super super dry."
Service
Pros:
"We were made to feel comfortable from the minute we showed up to the door (slightly early), we had a great time, and will be coming back soon."
"The staff were attentive and pleasant."
"Wonderful meal and special thanks to Shanti who was amazingly attentive with a wonderful sense of humour."
"The staff are attentive but not overbearing."
"The service and attention was excellent."
"Staff were lovely and checked that we were happy with everything and had put in place social distancing regulations."
"The service was outstanding. The staff are always very friendly and make you feel very welcome."
Cons:
"But absolutely nothing ruins a fine evening like bad etiquette from a waitron."
"Had to ask 4 times for bread rolls which only came towards the end of our main course."
"Waiter didn't know what a rusty nail cocktail was, even though it was on their menu."
"The staff dont know anything about their menu and each time we asked about the food, they had to go and ask someone."
"Service was slow and lacked of attention... and food was decent but nothing out of this world, overpriced in my opinion."
"Service was slow and lacked of attention (not enough menus were given at the table, long wait before deserts were served...)"
"The service was really slow and inattentive. We waited for 1 hour to get our starter."
Ambience
Pros:
"Absolutely stunning place, the best place I've ever been so far in London."
"Surpisingly great food, romantic ambience."
"Very good classic upmarket French bistro. Atmospheric, dark woods and rich dark leathers. Extremely comfortable."
"Superb in every respect from perfect food service ambience and overall everything."
"General feeling of the restaurant is warm and welcoming: attractive classic decor, clean and with the loveliest staff."
"A really lovely place. A restaurant with a very pleasant atmosphere not noisy."
"Such a joy to go back to this wonderful gem in heart of Chiswick which was greatly missed during the lockdown."
Cons:
"Organised chaos. I glanced around at the other diners. There was a large private party in one room, then in ours, a collection of solitary wall-starers."
"Only issue was to look for the place in the dark evening. No lights on the sign."
"The one area that they can build upon is the need for greater warmth and geniality."
"incessantly invasive staff (they won’t stop interrupting/buzzing around us unnecessarily fussing about napkins, cutlery, plate swaps, finger bowls, TALKING to us we could not finish or start one conversation without it."
"The service could do with some finessing. If you have just filled all the water glasses, why immediately ask if I want another bottle?"
"However, the food was a bit of a let down this time."
"The raspberry creme brule was also not great, quite grainy."
Value
Pros:
"Can be pricey - for best value combine with an offer (eg. Groupon deal or free corkage day etc)."
"The drinks menu is good and the cocktails are spot on."
"Reasonable prices."
"The fixed price menu for three courses is great value."
"Decent prices if you pick their offers."
"Bought a voucher through Groupon that cost £44.95 for 3 course lunch, with a glass of wine & coffee for 2! That's such good value!"
"Excellent value, food top quality and service courteous and efficient."
Cons:
"Very tasty, small dishes with high prices."
"Overall it was a bit overpriced."
"Fries were oily, dried and stale."
"Maybe a bit expensive to our liking... Not sure how it compares to similar restaurants."
"We paid for 2 stars each 2 people 100£ and it’s not for the price."
"The wine was less than a small serving and tasted watered down."
"Delicious food, £££."
Accessibility
Pros:
"We got part of the restaurant privatized and it worked perfectly fine, we had our own entrance and exit to the room and a lot of privacy."
"Both food and service were great! Visited for a Sunday roast and I was served by a lady with colourful eye makeup."
"We had a wonderful Christmas Eve dinner, amazing atmosphere, attentive service and excellent food."
Cons:
"They sell Foie Gras, and refuse to stop doing so. Foie Gras is one of the most cruel 'products' on the planet."
"Just tried to book Le Vacherin in Chiswick for our weekly dinner date and I couldn’t because they don’t allow dogs."
"Avoid ordering via Deliveroo! They had the audacity to deliver our £100 order chucked into a used carrier bag."
"Arrived at 8pm on a Monday in January with the majority of tables empty and were turned away because they were ‘fully booked’. The staff weren’t even polite about it."
"The Black Cod dish were suppose to have prawns, there were no prawns."
"The restaurant was informed that I'm a celiac. When arrived just reminded them, when the bread was served it was only normal bread, and no gluten free bread."
"Also, I booked via Groupon and when I told them I felt like a 2nd rate customer."