Expectancy Scanning Studios Ltd Reviews Summary

Customer Service

Pros:

• "Amanda and her team made us feel like the only people in the world having a baby."
• "The whole team made me feel welcome and treated me and baby with care."
• "They reassured us to the point that all my anxieties melted away."
• "We had a 4D scan and had the warmest welcome as soon as we arrived."
• "We were both brought to tears. Highly recommend, such a cozy, calming atmosphere."
• "The level of detail and how everything was explained blew our minds."
• "The Team was very helpful, knowledgeable, kind and attentive."
• "Both the receptionist and sonographer were super lovely and considerate."

Cons:

• "However Amanda made me feel very uncomfortable. Her behaviour was extremely theatrical and over the top."
• "I didn’t enjoy my scan because Amanda was very fidgety and over dramatic about everything."
• "Most of the pictures I got were not clear and it was clearly rushed."
• "My husband and I left feeling unfulfilled and disappointed."

Scan Experience

Pros:

• "The scan was thorough and excellently explained."
• "It was amazing seeing our baby and its heartbeat on the big screen."
• "During the appointment the sonographer explained everything she was seeing."
• "The lady doing my scan was lovely and made everything very special."
• "The treatment I got from reception to the scanning couch was just so welcoming, professional and friendly."
• "We could see baby very clearly and it was just an amazing experience!"
• "The studio is very clean. It’s got a calming vibe about it."
• "It was lovely to be able to see our baby's features and how she was moving in womb."

Cons:

• "Although they follow strict social distancing rules, it was amazing that my husband could come along to the scan."
• "Before I could get the chance to enjoy my scan she had already finished."
• "I was so emotional I couldn’t stop crying."
• "Was never made to feel rushed and that our time was important."

Professionalism and Expertise

Pros:

• "Amanda was extremely knowledgeable, reassuring and very thorough."
• "The sonographer explained everything she was seeing, explained the growth charts and the gender."
• "Amanda is knowledgeable, professional, and most importantly - human."
• "Amanda and her small team are so professional and welcoming!"
• "She is friendly, helpful, explains absolutely anything and is not bothered by any silly questions you ask."
• "With everything going on in the world at the moment it was nice to share such a precious moment with some of my family."
• "The whole experience from arrival to the end was just fantastic."
• "The practitioner is a sonographer as well as a midwife, which is doubly reassuring as she really knows her stuff."

Cons:

• "Amanda’s approach was honestly spot on, she makes the time all about you, and does not rush you at all!"
• "We were the only ones in the building throughout our scan which made it such a personal experience."
• "We weren't rushed at all and got to see our beautiful baby wriggling around for much longer than we thought."
• "My husband and I came out saying how amazing it was, how in depth, how we felt so at ease."