Burger Theory St Stephens Street Reviews Summary

Food Quality

Pros:

• "Topped chilli cheese fries were delicious."
• "All the food arrived with no mistakes and it tasted amazing."
• "The food was great, albeit the delay between the burgers and the fries was the longest three minutes of my life."
• "The burgers were absolutely delicious and the decor inside was really nice."
• "The veggie burger tasted nice!"
• "Wow, possibly the best burger I've had!"
• "The fried chicken was so tender, beef patty was so juicy and the seasoning/sauce was absolutely amazing."

Cons:

• "Patty was over cooked and blackened which wasn’t nice and the chips were overdone too."
• "The chicken-burgers were well-received but also seemed on the small-side."
• "The burger was undercooked, unseasoned and drenched in sauce."
• "The Simple Things was a miserable burger, dry and tasteless."
• "Meat was juicy but slightly chewy."
• "The burgers were so greasy and tasteless."
• "The burgers seem to have shrunk, and my beef burger tasted of little else except salt."

Service

Pros:

• "Cosy and staff were great."
• "The staff is very friendly they make sure you feel good."
• "The server was great and provided brilliant recommendations, along with being super friendly and quick."
• "The staff on duty were helpful and it made the whole experience really nice."
• "Staff were friendly and the food was delicious."
• "Really friendly staff make for a relaxed dining experience."
• "The service staff were brilliant and friendly and accommodated for 9 of us outside when we’d booked a table inside."

Cons:

• "The service was awful and very slow!"
• "Service was slow though waiting to take order and bill for a while."
• "To top it off the cleanliness was poor and the staff were apathetic."
• "Service was decent but we paid through their app which added a very hefty service charge."
• "I've been to Burger Theory more times than I care to remember because it is SO GOOD. However, last night was the first time I went post corona and I was a little disappointed with the service."
• "Service was quite slow."
• "The service was close to non-existent, when we did interact with the server it was as if we were inconveniencing them by needing anything."

Price

Pros:

• "Best of all, they do a lunchtime burger deal of burger & fries for a great price."
• "Came here with a Wriggle deal so was reasonably priced (£8.50 for burger and chips)."
• "Has a lot of discounts, some of which are dependent on the day you visit them."
• "For £10 there were a number of different burgers to choose from which all came with fries."
• "Price isn't bad - £10 burger and £3.50 chips, I would say is Worth the price."
• "Burgers and sides are delicious and reasonably priced."
• "And the price is quite good specially if you get some of their offers!"

Cons:

• "However, this place is super expensive."
• "Don't feel the price I paid £25.50 worked out value for money however."
• "It’s definitely pricy."
• "Tasty food, way overpriced and poor service."
• "The food was good but quite pricey."
• "Very expensive £10 for a burger with no sides."
• "The menu is fairly expensive."

Atmosphere

Pros:

• "Great food and a funky atmosphere. It was the perfect spot for a date."
• "The atmosphere, it did not have piped in music always a plus, but as I have said it's a weekday."
• "The atmosphere was really relaxed and the staff were friendly and gave recommendations on what to try."
• "The atmosphere was perfect."
• "The service and atmosphere are really friendly and laid back."
• "The atmosphere was really relaxed."
• "Otherwise I enjoyed the dining vibe in the restaurant and the staff are absolutely lovely."

Cons:

• "It was cold as the door kept being left open by delivery drivers coming and going constantly."
• "I've only ever had it delivered via Deliveroo and it usually arrives cold, especially the sides, so the fries aren't great."
• "There was a member of staff laminating menus on a table next to us, not amazing for the atmosphere."
• "Booked a table for 2 and they sat us next to the door."
• "It was very cold inside as delivery pickups were made and the staff didn't close the door."
• "The 'walls' were completely destroyed and had a lot of writings on them with markers."
• "Toilets, honestly the men’s toilets are ready to simply fall on the ground floor."