NAOMI'S CATERING Reviews Summary

Response Time and Communication

Pros:

• "She responded quickly to questions and changes to our requests."
• "Naomi was very flexible to discuss our preferences."
• "I contacted Naomi to obtain an estimate for an event. She responded almost immediately."
• "After not being contacted by the original caterers I contacted Naomi on short notice. She was professional, helpful emailed the prices and menus right away."
• "Naomi promptly responded to my particular requests and communicated clearly with me."
• "Naomi would answer any queries immediately."

Cons:

• "When there was a hiccup with our booking, I thought 'oh no' here we go again!!"
• "I contacted Naomi to cater for my fathers funeral and she was a great help from start to finish, however when it came to my Mothers funeral what a disappointing ending."

Quality of Food

Pros:

• "The food was excellent and arrived piping hot ready to serve."
• "Before I tried the food myself, I asked around and the feedback was overwhelmingly positive."
• "The guests commented on how palatable the food was."
• "Naomi’s food was the highlight of the evening and people are still talking about how nice it was days later."
• "Everyone complimented it and many people went back for seconds."

Cons:

• "Mixed Review - ordered oxtail but sadly not cooked enough. Meat was tough and dry no gravy."
• "They catered at my son's wedding. The food was very good so no complaint except the portion was small."

Professionalism and Staff Conduct

Pros:

• "The staff were all highly professional and the family didn't need to do a thing."
• "Naomi & staff are very polite, friendly and will go the extra mile."
• "Totally reliable, friendly and professional."
• "The staff were very professional and well manned, they made my day stress-free as they took control of everything."
• "The staff were always courteous, professional and smartly dressed."

Cons:

• "During the reception one waitress decided to bring their street friend to the intimate gathering."
• "The staff need to learn customer care skills towards those who have a preference to what they can eat."