Ragasaan Reviews Summary

Category: Caterer

Address: Northolt Trading Estate, Belvue Rd, Northolt UB5 5QS, United Kingdom

Phone: +442088390880

Rating: 4.8
based on 335 reviews.

Food Quality

Pros:

  • "The food and service were both brilliant."
  • "Everyone that attended the wedding said that the food was amazing and the best I’ve had at a wedding!"
  • "Every single item on the menu was a masterpiece, and Ragasaan's silver service made us feel like royalty."
  • "Hats off to the chef and cooks for serving exceptionally tasty vegetarian food and mouth-watering canapes which was presented with such an artistic flair."
  • "The food was outstanding!"
  • "The food was divine."
  • "The food was just phenomenal. Everything was fresh, the flavours were great and there was something for everyone."

Cons:

  • "Unfortunately the starters were very spicy even though we specified these to be mild."

Service Excellence

Pros:

  • "It was such a pleasure to work with Shirley, she goes above and beyond."
  • "Their service was truly amazing at Ragasaan, the staff went above and beyond to ensure our satisfaction!"
  • "Shirley works tirelessly to ensure the day is coordinated to perfection!"
  • "The service & food that Ragasaan provided on the day was also incredible - we received so many compliments on all three meals across the whole day!"
  • "The staff were incredibly friendly and very service orientated."
  • "She was our 'go-to' person in the run up to and on the big day and always found solutions to any concerns that we had."
  • "The service was exceptional with no one having an empty drink in their hand."

Cons:

  • "A very slight hitch was that there were some very minor oversights on some things we handed them responsibility for - for instance, our cake was missing its cake topper."
  • "Event organiser i felt could have managed the night better and we wish we could have had more input as big gaps during reception, she also disappeared very early."
  • "Terrible service for the NYE party at Hilton T-5 where they used bottles of water to refill from tap water instead of providing new bottles for the table despite offering free soft drinks for tickets that cost £100 per person."

Event Coordination

Pros:

  • "Nina took care of us as bride and groom on the day."
  • "Rajiv you have been instrumental in the successful of my son, Mhiran and Harriet’s wedding. Your company has provided food and drinks of the best quality and efficiently served."
  • "We engaged Ragasaan 3 months prior to our wedding and they were very flexible and accommodating to our wedding day plans."
  • "Rajiv was a wonderful event co-ordinator and nothing was ever too much for him."
  • "Our dedicated event coordinator, the one and only Shirley. She was the glue that held everything together."
  • "Shirley went above and beyond to ensure we could have all the details we wanted."
  • "The team at Ragasaan displayed impeccable organization and coordination."

Cons:

  • "The only room for improvement would be in the event prep: it would have been good for them to proactively send us the process, roles, decisions we needed to take and timelines soon after booking."

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