Wishing Well Reviews Summary

Food Quality

Pros:

• "The burger my fiancé had was great and the ribs I had fell off the bone."
• "Mixed grill was amazing. All cooked perfectly and portions very good size."
• "The Sunday roast has to be the best roast we have had in a local pub. Fresh, plenty of it and the taste was 100%."
• "Beautiful food. Succulent burgers and nice cold beer."
• "Some of the best steak I have had in a long long time."
• "The Halloumi tart was delicious and very flavoursome, steak and Ale pie the same as was the burger my stepson had who can be very fussy."
• "Lovely place food was very nice we both enjoyed our Sunday roast was massive meat was nice veg was nice and cauliflower cheese was yummy."

Cons:

• "Had lunch yesterday and ordered the wraps - disgusting veggie option and chips part cooked. Guacamole awful. Pulled pork tepid and overall a dismal experience."
• "Sunday Roast not good, three meat Roast pork beef and chicken could not see the pork slice beef very thin and small chicken poor Yorkshire pudding ok vegetables okay dinner not hot enough."
• "Just had a roast which consisted of mostly fatty meat veg that's been reheated from earlier in the day."
• "Beef was so tough I couldn’t cut it."
• "Mircowave Food was horrible all cold they had no beef pork should have been half roast chicken but what u would but from supermarket chicken fillets birdseye not happy at all."
• "Food was terrible (8oz sirloin steak) very fatty and was not eatable."
• "The roast was like rubber veg over cooked."

Service

Pros:

• "Great service and nice atmosphere."
• "Visited last evening for a meal, great food, the service was very friendly and efficient."
• "The food and service was excellent and would recommend this pub to anyone."
• "The staff very outstanding and considering the circumstances very polite quick service."
• "Such lovely welcoming staff."
• "The young lady who waited upon us was particularly helpful and looked after us well."
• "Staff very attentive and friendly."

Cons:

• "Another table was serve before us, we was then told we owed money for extras when we paid for our meals plus extras all in advance."
• "Staff more interested in trying to be defensive that it wasn't their fault than try and offer towels, water, etc. No apology whatsoever."
• "Took a long time to get served."
• "Had to wait absolutely ages for meal."
• "On a very quiet evening the food service was poor. Poor steak full of gristle and over cooked."
• "Unfortunately short staffed for a long wait, plus food ordered came out all wrong."
• "Went here this evening with my parents and husband and was very disappointed with the service they took our drink order straight away but it took them 30 minutes to take our food order."

Atmosphere & Setting

Pros:

• "Lovely pub. Sadly we visited for a wake. Friendly staff. The food they pit on was nice and there was plenty of it."
• "Good food and excellent service in pleasant surroundings."
• "Nice big pub ideal for birthdays, wakes, christenings etc, or a quiet drink or meal."
• "This place is a nice spot to pop out for lunch. Staff are very friendly and food was nice. It has a nice timely feel to it and an all round nice atmosphere."
• "You can take your dog if you wish and enjoy a log fire during the colder months."
• "It's a beautiful traditional building with lots of garden and a well on it."
• "Lovely old style country pub with amazing garden friendly helpful staff."

Cons:

• "The pub has definitely gone down hill."
• "We was put on a table up the top end. It was really cold as the two radiators weren't on."
• "Bring back the previous manager."
• "Would have given another star but surrounded by smokers. Separate smoking area would have been nice."
• "Was pretty quiet with a few tables looking sad with dirty glasses left."
• "However this time was rubbish food came out cold in parts without gravy and small portions."
• "The atmosphere was ok."

Management & Staff

Pros:

• "Had a lovely meal here on the way back from Bristol Airport. The Wishing Well is under new management and it clearly shows 😀 Well done all involved!! 👍🏼."
• "Vicky, the landlady and her staff are friendly and helpful and have transformed the pub over the last twelve months."
• "The chef and staff are working really hard to return the Wishing Well to its best and they're doing a great job."
• "Fabulous service, we were warmly welcomed and taken very good care of by Olly and his colleagues."
• "Friendly cheerful staff and Kev is a excellent chef."
• "The staff were friendly and welcoming."
• "Really friendly and helpful, nothing was too much trouble for them."

Cons:

• "When we said we weren't happy with our meal nothing was said or done about it."
• "We went with a party of 18 we all left food as it was so badly cooked My pie was microwaved and the pastry was soggy My partner had the Sunday roast the roast potatoes were burnt to a crisp and the veg was very watery The cauliflower cheese was a joke All in all every plate had food left on it I would not recommend eating here."
• "Poor communication with the staff, having to go to the bar to find out what was the problem."
• "Customer service was appalling, was charged an extra 60p to fill my glass up from 3 quarters to full."
• "They didn’t even charged me the extra egg they even over charged me one more, It’s very bad, We’ll never go there again."
• "Please put on your website that roast will run out before 5PM or give the chance to book your roast really disappointed and will not be coming again."
• "The jury is out on this place."

Value

Pros:

• "Good value food menu with further discounts on various evening."
• "Great food for a reasonable price."
• "A notch above normal pub grub and a notch below gastropub prices."
• "The food was very good and reasonably priced."
• "2 meals for a tenner and an extra £2 for other courses.... basically 3 courses for £9, absolute bargain!"
• "Food was great pub grub and reasonably priced."
• "Good menu, excellent choices of food."

Cons:

• "I would rather pay full price and guarantee a good steak than the 2 for 1 offer."
• "No follow up to ask how is your meal."
• "We fully understood we may have a short wait, but considered almost 2 hours before our main meal was served completely unacceptable."
• "Although the final bill was reduced."
• "I really think it should be detailed on the menu exactly what the cauliflower is as I’ve cooked many a cauliflower steak and thats definitely not what I had."
• "We were told all covid rules were strictly adhered to and the cleaning fluid for the tables due to covid was melting the varnish. The table was disgusting, clean or not."
• "15 of us due to meet for a birthday celebration early November. I had to ask twice if they could add some balloons and banners (that I would pay extra for), felt like I was being difficult."