"Ty yee has removed two teeth, one was yesterday and another one when i was pregnant, i can say his professionalism is of another level."
"Experiencing a difficult extraction, I continue to be impressed with the professionalism and expertise of Ty Yee."
"Have had several treatments over the last few months and each dentist I have seen (Sayeed and Will) have been wonderful!"
"Rahul was very reassuring and put me at ease during my check up."
"The Hygienist, Carmen and her assistant Alyona, were kind, professional and thorough."
"Carolyn was fantastic right at the beginning and end. Jay has been amazing through the whole process!"
"I can't thank this dentist practice enough. Absolutely lovely staff."
"I felt lucky to see my desired dentist. I have confidence to him although I just saw him twice time."
Cons:
"They are useless with anxious patients, extremely overpriced and say that people need work done that they don’t actually need."
"The staff are miserable and incompetent and the place feels corporate and like a money making scheme."
"I was not happy with my hygiene this time I am afraid as new dentist only took 5 mins to clean therefore I had to rebook my appointment."
"The dentist I had was great but can't say the same about my scheduling and scale and polish experiences."
"The cheek of this practice emailing me to say my next appointment is well overdue when I previously tried to book but to be told I was now off their books."
"I waited for 20 minutes past my appointment time, being kept aware of delays for sure, but with no apology from the dentist Ty when I finally made it in to see him."
"Not happy at all with servise provided, after visit i felt that i just came for nothing, to pay money for visit where doctors don't do anything to help."
"I have not had any treatment yet in this practice, but every contact with a receptionist is making me do not want to go there, change the practise and worried."
Patient Experience
Pros:
"helpful staff, easy to find clinic."
"Alice managed to get me an appointment for my consultation and also hopefully treatment tomorrow."
"I've always experienced a superb level of care from the dentists who are experienced and knowledgeable."
"I’m terrified of the dentist and after putting off a visit for many years, I made an appointment here."
"The clinic is clean and tidy. One is greeted by a friendly and helpful receptionist."
"I would give the cleanliness of the practice 10 stars. Always clean and staff polite."
"After a long period of fear of the Dentist was recommended MK Dental Clinic, staff were amazing and very reassuring."
"I am a new patient and I had a fantastic experience. Very professional and knowledgeable staff."
Cons:
"I had a filling appointment that was booked for 7th June it was cancelled and rebooked three times by the practice."
"It was the first visit I have made where there was no-one on the desk to welcome you or deal with any issues after the appointment."
"Dental check got rescheduled multiple times. Another time I booked for a scale and polish treatment months in advance, but received a call saying my appointment would be cancelled."
"I'm really disappointed. I've been with this dentist since I was a child. At the beginning of the year, an appointment was re scheduled due to sickness, and no confirmation email or contact was sent to myself."
"I am really disappointed as I feel I was let down when I needed a dentist as an emergency."
"I had to face my fear of dentists as I had 3 broken teeth. Had exrays etc, had to have 2 teeth removed. Had root canal treatment on the 3rd tooth and had tooth built up and have to go back and have it filled."
"I have been visiting Mr Vitiello for at least 20 years. I am going to be honest, I am an extremely nervous dental patient due to a very bad childhood experience."
"I have been a patient here for many years and the experience has always been first class and still is. I appreciate the restrictions that have been put in place for everyone’s safety but I did have to wait outside in the rain for 15 minutes."