Address: 38 Benbow Ct, Shenley Church End, Milton Keynes MK5 6JG, United Kingdom
Phone: +441908506199
Rating: 4.9
based on 235 reviews.
Customer Service
Pros:
"I cannot recommend them enough. Customer service 10/10."
"Always welcomed with a smile when I arrive."
"The entire team is welcoming, professional, caring, accommodating and happy!"
"Everyone is really friendly too."
"The receptionist staff are so lovely and welcoming."
"From the moment I walked in, I was greeted by a warm and friendly staff who made me feel comfortable and welcomed."
"Exceptional communication from each one of the reception team in helping to make a booking for an emergency dental appointment."
Cons:
"However they are more worried about taking the deposit and payment than the care."
"One of the persons who picked up my email kept saying I wasn’t a client... That left me with a bitter taste."
"I am not going back again, because as a client I was not respected there."
"All I am saying is we’re humans and actually be more considerate to the fact we’re in pain and not just focus on the long number on our bank cards."
Professionalism
Pros:
"The Dentist was very professional and took time to get to know me and my previous dental history and put together a plan that was suitable for me."
"I really appreciated the professionalism shown to me on my first visit."
"Professional, efficient, courteous."
"The dentist was very informative and gave me some excellent advice on how to maintain my teeth."
"The dentist took time to explain what I needed and they are transparent with costs. My treatment was carried out pain free."
"The Dentist was very helpful, knowledgable and explained diagnosis and treatment fully, including costs."
"The dental specialist that attended to me was very knowledgable about my issues and even the historical and racial aspect of it."
Cons:
"The dentist got the diagnostic wrong and missed I had a rotting dying root on my molar."
"Wouldn't recommend this practice. The principle dentist doesn't have the confidence to perform root canal."
Appointment Accessibility
Pros:
"If either of my children ever has a problem with their teeth they make time to see them as soon as possible (usually within a day, which is much appreciated)."
"Woke up with a painful wisdom tooth infection and was able to get an appointment within minutes on the same day."
"Aspects Dental fit me in for an emergency appointment on the same day I called - I thought the price for the appointment was very reasonable and I was impressed with how thorough and attentive they were."
"Emergancy appointment made as a new patient online no phonecall needed."
"I needed an emergency appointment and it was so easy to book online out of hours."
"Was suffering horrendous toothache and was letdown by my own dental practice to get an emergency appointment... As luck would have it somebody answered the call and I was booked in first thing next morning."
"Having broken a bit of tooth at breakfast I was so pleased to find I could book on line before I went to work and get an appt later that morning to get it fixed."
Cons:
"When I asked for an urgent root-canal appointment they did not give me any option, and advised me to wait for a call, which I have not received yet."
"I was told they had none and were full and the dentist would call me later when she got in. The dentist only called me at 14:00!!!"
"The next two days over the weekend the pain turned to severe and I called 8am on Monday for an emergency appointment."
"They sent me a letter 1 week before my app saying to arrive 10 min upon my appointment which I did, but I ended up waiting 40 min to be seen by the doctor."
"I had today an appointment at Aspects dental and referral... but I ended up waiting 40 min to be seen by the doctor."
Treatment Experience
Pros:
"The actual treatment was the best dental experience I’ve ever had. My dentist was kind and reassuring and kept reminding me to breathe!!"
"You made the experience of a difficult tooth extraction as good as it could be - it was a horrible tooth that you had to deal with and I was reassured the whole way and made very comfortable throughout."
"The consultations are calm and patient. If extensive treatment is required, advice is given and the procedure is always explained in full."
"A thorough, pain-free investigation was carried out."
"I have never had any pain during or post treatment, real pain free dentistry."
"The whole process of my replacement filling went amazingly smooth and painless."
"My treatment was painless and I left with the most beautiful shiny white teeth."