"Everybody works as a team with the result that not only the dentists, but also the dental nurses, hygienist, and Georgia the receptionist are much more knowledgeable than I have ever previously experienced."
"Thankyou to Iwona who is the best hygienist I have been to, so smiley and the best clean I've ever had."
"From the welcome from the reception team through to my treatment with Syreena…. what a fabulous experience!"
"The atmosphere her is unique."
Cons:
"UPDATE AGAIN. Have returned here a ridiculous amount of times. Still no positive improvement."
"No matter when you call her, she is forever upbeat, positive, friendly, helpful, gentle and kind."
"Would happily recommend DaVinci for a thoroughly professional and friendly service. All stages of the procedures were explained in detail beforehand."
"I am having major problems over 2 years on, please do not waste money going here as you will either suffer or have to pay twice as much fo correction after."
Implant and Surgical Outcomes
Pros:
"I then had 4 implants and an upper ‘all on four’ fitted. This took place over 15 months with the utmost precision, infection control precautions, kindness and humour."
"Ive just had an implant fitted and can highly recommend da Vinci."
"Just had my implant completed and I have to say that I'm delighted with the result."
"I’ve been very impressed with DaVinci from start to finish. My implants are amazing."
Cons:
"Some of the procedures were not pleasant but necessary."
"But owner refused. Again blamed pregnancy. He supposedly referred me to gum specialist at the hospital."
"Eventually I heard a crack, he was now panicking, I didn't feel any pain as the area was anaesthetised, he asked me to make another appointment for two weeks later."
"I have just completed a long course of treatment at Da Vinci - 3 implants, 2 crowns, a root canal and 3 fillings - and I am very pleased with the results."
Professionalism and Expertise
Pros:
"The dentists are highly skilled and experienced and take a pride in their work. Hygiene standards are excellent."
"Every bit of surgery was done with great skill and efficiency."
"Dr Masoud and team are amazing and highly recommend them."
"This is the best dentist I’ve ever been to. From the receptionists to the dentists to the specialists."
Cons:
"I had 1 crown and 3 veneers here in September followed by a root canal. Firstly at my consultation I specifically said I did not want the gap between my upper and lower teeth closed as I grind my teeth at night."
"I returned in April 2021 had another scan and a week later to have the implant cap removed and the tooth fitted."
"The expert said 'you signed a disclaimer and that mean that you accepted that things can go wrong' basically, don't sign a disclaimer as it covers malpractice and they have no case to answer."
"I received an email which they sent to me in error stating 'Please supply a full refund the the patient' ASAP with the USUAL apology letter' with three shocked emojis, this email was intended for the accounts department but came to me instead."
Value and Affordability
Pros:
"The main reason I went with Da Vinci was down to cost and the confidence the dentist gave me at the initial consultation."
"I can highly recommend this practice and I am grateful to them for their excellent work."
"The prices are very cheap by UK standards - almost half what my usual dentist would charge."
"The pricing is very transparent with no nasty surprises along the way."
Cons:
"I have had gum problems ever since which the dentist claimed is due to me now being pregnant but I know that isn't the case as they were like that before i was pregnant."
"I received my refund and four months later paid £2400 for the work to be done all over again elsewhere, having spent four months with a front tooth missing."
"The second dental plan compiled by Dr. Ioannis was clearly miss-leading, an absolute scam and profiteering (all done at the most vulnerable point - no teeth)."
"I’ve got a problem with calling it free. Its been explained to me that £50 will include x-rays, so still not very happy about the wording I paid the amount and came for my first consultation."