Address: National Railway Museum, Leeman Road, York YO26 4XJ, United Kingdom
Phone: +443300580058
Rating: 4.7
based on 168 reviews.
Collection and Display of Trains
Pros:
"Amazing collections which shows the evolution from ancient type trains to the super sophisticated ones which we see on tracks."
"To see the Mallard again was good. Did the flying Scots man virtual experience and that was good too."
"It's good, for the historic trains and day out and it's free also they is a VIP flying scottman experience."
"Stunning collection of trains under one roof! If you are a train lover, this is your paradise!"
"A lot of Giant locomotives and model trains demonstrating operation of train, railway, station, bridge, tunnels etc."
"There's two 'sheds' to explore. You enter straight into the first one where all the full sized locomotives are."
"Amazing pieces of rail and engineering history. If you’re in any way mechanically minded go and visit the Railway Museum, York."
"Fantastic museum and to be amongst some fantastic machines is like walking through History."
Cons:
"It's quite a quick museum and doesn't take long to go through. If you're into trains it's probably a fun hour or so, but otherwise it can be quite tedious."
"Most engines and saloons/trailers are coupled together but not all. There are steps to see into many of the exhibits though photographs suffer from glare into saloon windows mostly."
"Words cannot describe how amazing this museum is, awesome and incredible are a good start!"
"A place not to be missed if visiting York. A short walk from the city centre, the Royal carriages are a must see."
"Great day out it was ashame that the station hall was shut, as in my opinion it is one on the best parts of the museum."
"Limited access due to building work which I was aware of, snacks and drinks very expensive, over £7.00p for a milk shake, really?? this was extortionate."
"Disappointing visit, so much was closed for redevelopment much smaller than it used to be."
"Always used to be 5 stars but pretty much every train is closed off, viewing balcony closed."
Facilities and Amenities
Pros:
"Whole day car parking is available just opposite to the premises and is available at £10 for whole day."
"There is a cafe on site, plus seating around if you need to sit and take in the magnitude of the place."
"Excellent venue, well setup for interested visitors."
"The cafe and retail area are very good as are the toilets."
"Not only is this free, but there is stuff for all the family. Cloak room was appreciated for all our bags and there’s plenty to learn, see and play with."
"Huge museum with a lot of exhibits, and best of all it's free admission (though a donation is certainly warranted to allow for upkeep)."
"A great museum. The only reason I gave it a four star is they have got covid precautions in place, but no-one follows them - one way systems people ignore etc."
"There is outside seating if taking a picnic plus plenty of places to sit down inside both halls."
Cons:
"Parking is a bit pricey so you may want to consider visiting by train or park and ride."
"The two cafes here are mainly selling drinks, sandwiches and cakes rather than hot meals but the quality is good."
"The museum was fantastic and was good to read the history of the trains on display. The cafe however was really expensive and that totally spoiled the trip."
"We used our york pass to buy one way ride on this road train, please note with York pass u will only get one way ride."
"We took the train to the train museum and the kids loved it. Fantastic way to start the experience. I think it's a tad overpriced."
"Really good despite still being renovated. I would criticise the children's play area though."
"A classic and large collection of historical train that include the Rocket. At the moment a part of the museum is closed to renew."
"The museum was very well laid out even with covid restrictions. We all enjoyed walking under a locomotive too."
Staff and Customer Service
Pros:
"The staff could not be friendlier and they have plenty of tea and coffee stops across the large site."
"Had a lovely time looking around the museum and a coffee ☕. Michael from information was a great help."
"The staff are beyond polite and the attractions inside are abundant."
"Fantastic museum so much to see and stalls for the kids to do stuff it was quite warm in there though so don't over dress."
"Wonderful free day out with the family, recommend booking in advance."
"Excellent museum. Book in advance for quick entry."
"Staff worked very hard to provide a good experience."
"This place is lovely for a day out. Originally planned for a day in York but got caught up in this Museum."
Cons:
"The only thing that let it down was that one of the staff was a bit rude."
"A worthwhile visit. Good layout with historical information and a great collection from the start of railways."
"Although the railway museum is free to enter a suggested donation of 5 pounds is mentioned. We always give 10 because its worth it."
"Lots of different parts of history, ranging from ridiculous fast trains to royal carriages and even a model railway."
"Just trains, nothing really that special. A bit boring in my opinion just looking at basically the same train but a different colour."
"I've been today and the driver so rude I just ask direction for go to railway station he did answer but seem like I'm annoy him by asking."