Browns Birmingham Reviews Summary

Atmosphere & Ambience

Pros:

• "Atmosphere was fantastic, a lively vibe and you can see how popular Browns is, the place looked fully booked."
• "Fabulous food in a relaxed atmosphere."
• "The ambiance of this place is quite nice for a quiet meal with friends."
• "The atmosphere is warm and inviting."
• "The atmosphere at Brown's is warm and inviting."
• "The atmosphere was very nice and calm."
• "The decorations and live piano music made for a festive atmosphere 🎹."

Cons:

• "Downstairs where we sat was quite noisy making it difficult to hold a conversation."
• "This was so loud we had to shout at each other even the waitress struggled to hear us."
• "Main reason for the low score was the piano player/singer. She was very very loud and we had trouble even talking at our table."
• "For this experience, I recommend no one needs to visit this place again, dead atmosphere, 3 tables eating while it is the busiest time of the Xmas holiday."
• "We arrived to a noisy, packed restaurant."
• "One observation would be that the music was a bit loud for my taste, and seemed to cause most diners to speak above it, creating additional noise."

Service

Pros:

• "The service was very good and friendly we all enjoyed our food and would definitely recommend."
• "Shiru was our server during our second visit and she was so very sweet and attentive to our all of our dining needs!"
• "Visited today for my birthday lunch. We were looked after by Chloe, she was incredibly patient and attentive."
• "From the moment we walked in the customer service was faultless."
• "The service at Brown's was excellent. Our waiter was attentive and knowledgeable."
• "The staff were lovely and attentive (and great with asking about allergies)."
• "The service we received was sublime, we were treated like royalty and our waiter, Soyel, was very kind, prompt and extremely helpful when deciding meals to have."

Cons:

• "Absolutely awful service, booked over a month ago for 6 people for afternoon tea (as stated in booking) Browns phoned us on the day to move the booking."
• "Service was slow and the waitress wasn't the best at customer relations."
• "Our waitress although pleasantly wasn't the most attentive."
• "Service was friendly but a little bumbly, some items were missed off orders, but quickly rectified."
• "Service was slow, and drinks took a long time to come out, considering that it was a very quiet evening visit."
• "Whilst the food was good the service was one of the worst I have ever experienced."
• "Service: none existent, only at ordering and delivering the salad."

Food Quality

Pros:

• "Each dish was bursting with flavor and made with fresh, high-quality ingredients."
• "The food was delicious as always but the evening was made extra special by our server Alex."
• "Food was cooked to perfection and our server, Sophie, was amazing!"
• "The traditional breakfast is delicious."
• "The food was perfection, especially for a lunch menu the food was really tasty and there was a brilliant atmosphere."
• "The food is excellent and of a high quality."
• "The food was absolutely delicious."

Cons:

• "The half chicken was pretty basic and the potatoes weren't cooked properly."
• "Prawn and crab linguine. Was way too hot with chilli. All heat and no taste."
• "The meal was lukewarm, the mashed potato looked as if it had been sat under the warmer plate too long."
• "Food was cold and no extra gravy on my plate like the table next door."
• "The sandwiches of which there were 4 finger sized bits were made hard from where they weren't covered."
• "The festive meal for the veggie options were lacking, they could do with adding some vegetables to the vegetarian Wellington and give larger portions of food overall."
• "The sandwiches we were served were quite small, and the cakes were a bit dry."

Value for Money

Pros:

• "And all this was for £14, so it was a bargain."
• "We had these great meals for about £60 for two people. Highly RECOMENDED!!!"
• "With 2 alcoholic drinks the cost was £48. Not unreasonable I would say."
• "The prices are also very reasonable."
• "The food and drinks were excellent, properly prepared, and reasonably priced."
• "We all ordered off the 2 courses for £10.95 menu and thought we'd get smaller portions but we didn't!"

Cons:

• "And the price I paid, we could get 3 Caesar salads somewhere else with way better quality."
• "It was quite an expensive evening, but worth every penny for such a lovely experience."
• "It was £90 for the two of us, so pretty expensive."
• "We spent over £250 on a meal for 4, including drinks. I consider this an expensive place to eat."
• "Considering dinner for 2 people mid week came to £120 I don't think this is value for money."
• "Less impressed that you charge over thirty quid for a bottle of wine that retails at £9.99 in Waitrose."
• "Expensive for what you get and they add service charge on."