The Hardwick Reviews Summary

Service

Pros:

• "Staff were lovely, friendly and attentive."
• "The service was great as well."
• "Service was excellent and faultless."
• "Happy, sociable but knowledgeable staff."
• "The staff wonderful and couldn’t do enough to facilitate the wishes of my daughters in making it a wonderful surprise for their Mum."
• "The young servers were exceptionally polite and efficient."
• "The staff were excellent nothing was too much trouble and were knowledgeable and happy."

Cons:

• "We waited a considerable amount of time for someone to approach the table to take another drinks order."
• "The service was basic at best, no chit chat, literally take your order and walk away."
• "The service however was really quite poor."
• "However, the service is below average and truly appalling."
• "Service was god awful in terms of speed."
• "Service was fine although they didn't seem to know how to handle my/our complaints and earlier feedback."
• "The service at the restaurant was genuinely shocking."

Food Quality

Pros:

• "The food was absolutely stunning."
• "Superb Sunday lunch and drinks. A wide ranging menu of food and drink, with particularly good non-alcoholic cocktails and a great wine selection."
• "The food was outstanding, I can't eat much meat, especially red meat, so I had a fish starter and vegetarian main, delicious and lots of it."
• "This place is exceptional. Incredible food priced so fairly considering the quality."
• "The food was beautiful all three courses wine amazing."
• "The food was absolutely delicious."
• "The food was delicious."

Cons:

• "OMG! Totally bonkers prices."
• "The beef roast main course was the worst I have eaten in years."
• "Food just ok which came as huge shock."
• "The risotto...tasting - in my opinion - vaguely of tomato ketchup."
• "The deep fried paella which lacked any form of seasoning."
• "What arrived was an odd chewy sludgy soft consistency steak devoid of any real flavour."
• "The cabbage soup was a little too heavy on the cream for my liking."

Ambiance and Comfort

Pros:

• "Nice relaxing atmosphere too."
• "The restaurant is really homey with plenty of parking."
• "The atmosphere was pleasant."
• "The surroundings are really nice."
• "The ambience and atmosphere is cosy."
• "General vibe lovely and the most welcoming and kind staff we’ve ever experienced."
• "Beautiful place, food was excellent staff were very friendly."

Cons:

• "Stay clear of this place. Could not sleep. Door outside room makes huge bang."
• "Terribly cold atmosphere!!!"
• "So hot in room ..1 window could not be opened more than 6 ins."
• "Room very nice, but air con useless, in fact don’t think it worked at all."
• "The atmosphere was shockingly cold and uncomfortable."
• "There is no vibes in this place."
• "Service was dreadfully slow and for the price point you expect something special."