Zest Gastronomia Reviews Summary

Service

Pros:

• "The friendly staff provide a thoroughly professional service"
• "Great service. Coffee like Italy."
• "Waitress was friendly & efficient"
• "The food was exceptional as was the service. Not the cheapest but so worth it."
• "Staff were friendly and helpful."
• "Staff were really friendly, and attentive even though it was busy."
• "The staff are always friendly and attentive."

Cons:

• "I was charged a 'service charge at discretion' are you joking me?!"
• "service for us was not so good"
• "Watch out as they instantly add 10% discretionary charge to your bill"
• "Service was poor we were shown where to sit by a young lady who then did not say someone will be along shortly or asked if we'd like a drink."
• "The staff did not help us or accommodate us with her disability which was poor."
• "The staff were unbelievably rude."
• "Absolutely the most poorest customer service I have ever seen in my entire life"

Food Quality

Pros:

• "food Absolutely delicious"
• "Just had another mega meal at zest, it’s one the best eateries in Lytham."
• "The main meal Lasagne was delicious"
• "amazing taste that tantalised my taste buds mmm!"
• "the food melts on the tongue and oozes flavour across every dish"
• "Really good food and service. Dressed crab and the king prawn starters were fresh and tasty."
• "The food was to die for, service was outstanding."

Cons:

• "Wasn't happy listening to the chef swearing in few languages."
• "the pasta was Penne not macaroni and it tasted more like a tuna pasta the crab mac which was disappointing"
• "kids couldn't eat their food, chips over seasoned"
• "Also there was some sort of cream in the middle that tasted like synthetic cream."
• "I ordered the Philly steak ciabatta, was disappointed as I expected slices of steak but it was a frozen steak Canadian!"
• "These eggs were so undercooked on the top that you had to cut through a layer of slime."
• "Not impressed at all with this restaurant. Burgers were undercooked (meat was red in places)."

Atmosphere

Pros:

• "the atmosphere is relaxing and great for people watching"
• "Good atmosphere. Service is generally a bit slow."
• "Delicious Italian cuisine, served in a courteous but extremely friendly manner, and in superb surroundings."
• "A charming restaurant with a breath of romance in the air in the heart of St. Anne's."
• "Really nice restaurant in the centre of Lytham, very popular with outdoor seating which was nice on a warm evening."
• "Relaxed atmosphere and friendly staff"
• "lovely atmosphere"

Cons:

• "The most unsafe I've ever felt during COVID times"
• "NOT RECOMMENDED!! Awful experience recently, maggot found in food after eating half of my meal."
• "very cramped inside, too many tables squeezed into a small room"
• "It can get EXTREMELY busy at times and although accessible for wheelchairs and prams it can get a little claustrophobic"
• "Cold draught coming down the chimney at one side so stay away if cold outside!"
• "staff leaning over you constantly"
• "Got a 'look' when we said we'd eat but changed our minds 🤨 don't like things like that, but otherwise a delightful establishment!!"

Value

Pros:

• "Prices are reasonable are the menu has great options 🌟🌟🌟"
• "We had drinks in our hands 5 minutes after arrival and lovely hot food within 20 minutes, not bad eh."
• "Visited zest while on holiday in blackpool found this lovely restaurant had a tasty lunch salmon fishcakes with chilli sauce with salad service was good and reasonably good prices will go back if we are ever in blackpool again."
• "a very reasonable price"
• "The soup was reasonably priced."
• "Food was lovely and plentiful, and great value."
• "amazing food and a very reasonable price"

Cons:

• "Beware when ordering several drinks along with food, the split ends being roughly 40% food, 60% for drinks."
• "Although a busy lunchtime an hours wait for 2 coffee's and 2 sandwiches a little excessive I think, also for £27 a tad on the expensive side."
• "On the whole, the food was expensive."
• "Food is nice but overpriced, £29.50 for halibut, really?!!!"
• "over priced food 2.50 for a small pot of beans?"
• "compared to other eateries the cost of the lunch was almost 30% more expensive"
• "All things considered it was expensive for what it was."