KAM Servicing Reviews Summary

Customer Service

Pros:

• "The guys were friendly and helpful, but also no-nonsense and professional."
• "Friendly and trustworthy!"
• "Friendly, helpful staff - highly skilled and knowledgeable."
• "They work around my busy work schedules."
• "Always manage to fit me in for any service and MOTs at short notice and tell me of any costs before work is carried out."
• "The guys here were very helpful polite and friendly wouldn't hesitate to use again."
• "Very happy to have found a trustworthy garage."

Cons:

• "Should call it s-kam servicing! I'll not be back next year."
• "When I proceeded to ask questions, Tom became rude and rushed me off the phone because he was too busy dealing with diagnostic issues on another vehicle."
• "The guy called Sam said it will be only £746. I am like are you for real?"
• "No alternative offered that suited for a hassle free servicing and no intention of ringing customer to let them know at least out of courtesy!"
• "Beware you have been warned."
• "That is the worthest customer service ever. Not only they don't know what is going on with their appointment system but when they mess up they have the nerves to be rude and refuse to serve."
• "Will not be returning. Very disappointed."

Quality of Work

Pros:

• "Turnaround time was fast & excellent job done on replacement brakes & discs."
• "Welded a mounting for my exhaust without any cost."
• "The car failed it's MOT at first as the brake discs were more rust than metal and one of my CV boots had gone. The staff not only did the repairs the same day, within a few hours in fact, but they also managed to do them for cheaper than expected."
• "They quickly diagnosed the problem and we were on our way again in half an hour."
• "Got my cars catalyst replaced today after an MOT fail elsewhere. They did an amazing job, and were careful not to damage other parts of the car which could of cost me a lot of money."
• "The work carried out is consistently to a high standard and the team are friendly and professional."
• "They did it so quickly as well, they called me back an hour after dropping it off."

Cons:

• "Booked mot for 7am but they didn't start the test till gone 8."
• "Retest booked for 12, didn't start till 12.30 then charged another £20 retest fee."
• "They left airlock in system which nearly blown the head gasket."
• "They weren't able to fix it."
• "KAM servicing should have been called CON servicing nearly £500 diagnostic and servicing they left airlock in system which nearly blown the head gasket when I complained they were very rude and abusive."
• "These guys are joke, seriously. Trying to tip off people!!!"
• "Will not be going back. I have used them twice now bad experience both times."

Value for Money

Pros:

• "They are friendly, go out of their way to be helpful and open about any work done and charges made."
• "They also bent over backwards to get me a cheaper part!"
• "They are also reasonably priced."
• "Very good, clean and tidy work, job done in no time, at the price they quoted."
• "Really reasonable price and even topped up my oil and gave me some antifreeze for winter."
• "They were super efficient, very competitive on price."
• "Competitive pricing everytime."

Cons:

• "The guy called Sam said it will be only £746. I am like are you for real?"
• "A little bit pricey for general but I understand with the cost of living going up."
• "Retest booked for 12, didn't start till 12.30 then charged another £20 retest fee."
• "Took my car in for an MOT failed fair enough the chap went through the problems and then said if you bring it back with in 10 days there will be no fee, it will be covered in the same MOT cost. Took it back with in the 10 days and they charged me £20."
• "KAM servicing should have been called CON servicing nearly £500 diagnostic and servicing they left airlock in system which nearly blown the head gasket when I complained they were very rude and abusive."
• "DO NOT USE THIS COMPANY! Experiences are everything, this is wholly underwhelming, unprofessional and just extremely poor!"
• "Will not be going back. I have used them twice now bad experience both times."