Giraffe Reviews Summary

Food Quality

Pros:

• "Too much choice of amazing food... the wings where unbelievable, the nachos omg never had anything so amazing in my life!!!"
• "I had the Japanese Katsu Curry which was delicious and I highly recommend."
• "The food was cooked perfectly not greasy at all and presented beautifully."
• "The food is always excellent, fresh (as far as you'd expect) varied, interesting and with something for everyone."
• "All the food was amazing, the atmosphere was great and the servers were so friendly."
• "The spinach and mushroom bap was delicious and my son's salmon teriyaki was beautifully cooked and presented."
• "The food was really nice and presented well."

Cons:

• "Terrible!!! 3 of us eating for lunch, the wife's arrived first beet burger - stone cold."
• "Main portions were tragically small. Literally only got a handful of skinny fries."
• "Our food was supposed to be a succulent chicken breast which was like leather with steamed vegetables which were like pebbles."
• "Food was OK, but expensive for what it was."
• "The actual bagel was horrible, cold and not fresh plus is ridiculous the amount of poppy seeds in the bread."
• "Food tasted very perfumed which has severely upset both of our stomachs."
• "E COLI WARNING. I ended up contracting ecoli from a burger I ordered."

Service

Pros:

• "Our waiter was so helpful & friendly."
• "Couldn't fault our experience. A great place to take young kiddies to eat and actually we adults enjoyed our meal too. Service was prompt and pleasant."
• "Lovely atmosphere, friendly polite service."
• "Nice lively restaurant with friendly staff and good quick service."
• "The team are incredibly professional, warm and welcoming, which is always a good sign!"
• "Really good place for a dinner during week. Pleasant atmosphere and the staffs were great!"
• "Service was friendly and attentive."

Cons:

• "Also 10% service charge automatically added to the bill is a huge negative and rather cheeky."
• "We had a rubbish welcome from Kyle. Wasn’t friendly and was short and blunt."
• "Very very bad service.will not be going there again."
• "Nobody came to check on us throughout the meal."
• "The staff made us feel very uncomfortable throughout our dining experience."
• "The service was absolutely disgusting she was really sarcastic and judgy seemed like she wanted to get back to her conversation with other staff."
• "We waited a long time to be served after being seated, again a long wait for food and then around a half an hour wait for our table to be cleared."

Atmosphere

Pros:

• "Couldn't fault our experience. A great place to take young kiddies to eat and actually we adults enjoyed our meal too. Service was prompt and pleasant."
• "Lovely atmosphere, friendly polite service."
• "It's a very stimulating place to bring kids."
• "First time in here. Its a really nice cosy restaurant, which also has seating outside."
• "The atmosphere was nice and relaxed for a Sunday."
• "The atmosphere was amazing. The food was delicious and the drinks were fabulous!"
• "It was at peak times so it was buzzing with people which made a cheery festive atmosphere."

Cons:

• "Seats are comfy but the place overall is cold and windy (yes, I am talking indoor)."
• "It wasn't very busy so atmosphere was a bit lacking and it was a bit chilly when the door kept being open."
• "Lighting is a bit dim."
• "The most annoying part, they automatically add a 10% tip to your bill."
• "The food was tiny and overpriced. Not worth the money I definitely don’t recommend."
• "Food is overpriced for basic food."
• "Don't let the advertising board for the breakfast outside deceive you, the amount you get for a standard brunch/breakfast is meager at most for the price."

Value

Pros:

• "Saved 25% with our gourmet society card."
• "The bill was cheaper than expected and the food was lovely."
• "Enjoyed the food, very good price."
• "Reasonably priced too."
• "Great value, high quality food in a pleasant, comfortable environment."
• "Food is lovely and freshly cooked with plenty of choice on the menu reasonably priced."
• "If you have a blue light card you get a discount at the end of the bill."

Cons:

• "Food was OK, but expensive for what it was."
• "Bit expensive for food similar to Wetherspoons but twice the price."
• "The lunch prices draw you in but the costs of sides and drinks means you end up spending over £10 each."
• "The food wasn't good enough to outweigh the issues so I won’t be going back."
• "Food was nice but the portions were tiny and we had to buy snacks elsewhere due to still being hungry."
• "The food was tiny and overpriced. Not worth the money I definitely don’t recommend."
• "However, we were very concerned to see a peanut based confectionery being consumed by staff behind the counter."