Oatcakes & Milkshakes Reviews Summary

Food Quality

Pros:

• "The brownies on top were delicious and tasted very fresh!"
• "Good food. Really yummy."
• "The food here is nice, the oatcakes are white big and thick well worth coming for one of them."
• "Our oatcakes were good.. I've never had a steak oatcake before! Perfect steak - delicious!"
• "Very good breakfast, good value."
• "The food is incredible!"
• "Absolutely gorgeous oatcakes I could eat one after another."

Cons:

• "The bottom oatcakes were mushy which I can only compare to how oatcakes go when they are past their use by period."
• "Deep fried low quality sausage. Cheap beans. Unseasoned mushrooms (very bland)."
• "The food omg it’s poor, no flavour, no effort in presentation."
• "The food was also cold and below par- unfortunately will not be back again."
• "The bacon on my children's was only partly cooked and was still pink in places."
• "Food quality is very bad."
• "The food was average and the milkshakes were no where near as good as we had been led to believe."

Service

Pros:

• "The food was really nice and the service was quick."
• "Fantastic visit. Took my family here for a mid afternoon outing, lovely out door seating in this lovely heat wave."
• "Very friendly staff, very tasty food."
• "The staff are so friendly. The service is fast & efficient."
• "Staff where very polite and helpful covid restrictions and policies where all met to a very high standard."
• "From when I first walked in staff were lovely & polite!"
• "The staff were absolutely amazing. They were attentive, kind and very helpful."

Cons:

• "Waited a hour and a half for 2 milkshakes poor customer service"
• "Table wasn’t cleared until we got our food."
• "The staff haven’t got a clue what they’re doing."
• "Management/ owner really needs to get this business organised!"
• "No staff around, usually come and ask if everything is OK but after seeing what they brought us out probably thought best not to ask."
• "Customer service was very poor. Left waiting at the entrance for approx. 15 mins, ignored by staff."
• "However, one young lad in the kitchen, wearing AirPods, delivered mine and my partners food bluntly, slammed plates down and didn't even ask if we wanted any sauce."

Hygiene

Pros:

• "Staff where very polite and helpful covid restrictions and policies where all met to a very high standard."
• "They are extremely sanitized and clean, especially with all this Covid-19 Pandemic."
• "Toilet inside, clean and friendly staff."

Cons:

• "My son is in a wheelchair, there is a high step has you enter so had to lift him down and the wheelchair wouldn't fit in the toilet."
• "The restaurant and the bathrooms are very dirty."
• "How they got a 5 star hygiene rating is beyond me. Steer clear!!!"
• "The place is too small for the volume of people"
• "VILE the plates were absolutely filthy and my god I wish I had taken a photo."
• "The whole place is dirty"
• "Toilets dirty..."