Little Dessert Shop Bull Ring Reviews Summary

Service and Staff

Pros:

• "A delightful staff member Gabby was very helpful, explaining the crepé desserts and the many choices of ice-creams and extras."
• "The staff made this a great experience. I wasn't impressed with the first cake I chose, but the waitress, Janet, was more than happy to change it."
• "The service was excellent, we were so well looked after by Rebecca."
• "Staff made us feel very welcome and relaxed, Tayba our waitress was so nice."
• "Had wonderful treat of salted caramel ice cream and brownies. Very friendly staff."

Cons:

• "RUDE youngsters who are only here for a wage at the end of the month and don't even know what's on the menu."
• "I recently had an experience at Little Desserts that I found really disappointing. The waitstaff were quite rude."
• "Not the quickest service and almost seemed like we were putting them out by ordering."
• "The place was dead, not a soul around, they are too busy cleaning rather than taking orders."
• "The staff is rude, especially to my friend who was gluten-free and needed some clarification on ingredients in the ice cream."

Food Quality and Presentation

Pros:

• "Presentation was great. Even their carrier bag made me excited for what's inside."
• "We had an afternoon tea, it was so generous and tasty. Everything was taste to perfection."
• "Really high quality of desserts. I bought chocolate paradise cake and my partner the red velvet cheesecake, both of them were incredible delicious."
• "Had the chocolate blast milkshake which was a blend of Oreo flake and chocolate brownie. Was a cream smooth texture."
• "The desserts taste amazing so food gets 5 stars!!"

Cons:

• "I asked for a Nutella bueno waffle and I got a white choc waffle NOT WHAT I WANTED!"
• "The desserts themselves were not up to the mark. They didn't taste as good as I expected, and the flavors were quite off."
• "Worst cookie dough I have ever had. So bad that I had the waitress call over the manager."
• "The kinder bueno cookie dough was literally just plain cookie dough with chocolate drizzled on top and 2 chunks of kinder bueno."
• "It was a very lovely woman for me that I spend with my special one. The dessert was amazing you had ordered cookie dough with ice cream the taste was mouthwatering and I will definitely come again to try something new."

Pricing and Value

Pros:

• "Order takeaway few days ago on Deliveroo. It was easy, the prices were reasonable, and delivery was fast enough."
• "Competitively priced, we will defo visit again."
• "With very reasonable prices and seeing someone else order some delicious looking pancakes... this is one place that I’ll defo be making a few more visits too!!"
• "Went for afternoon tea through wowcher - it was amazing! The amount we had for the price was really good and it all tasted great."
• "Had an amazing afternoon tea here and was served by a lovely young lady called Tyber. Absolutely amazing service that really does make the place!"

Cons:

• "I asked to be upgraded to a scoop of chocolate ice cream and was charged £2.25. It seems to me a real robbery to charge that for a change of flavor."
• "We ordered shake and ice-cream and got overcharged, even though the till assistant was adamant I hadn't been."
• "The vegan menu had just 1 on 5 section of offers, so not good at all."
• "The food was great, but the service was awful. The waffle was overcooked and hard. Sent it back, the manager came back telling me that she would give half of the waffle as the rest had been eaten."
• "It feels more like a fast food place rather than a cafe/patisserie but the wait for your order to be ready is long."

Ambience and Environment

Pros:

• "Absolutely lovely little place - 'Little Dessert Shop'; inside the Grand Central, its near the link passage, coming from the Bull statue side. Place was clean with booths, table & chairs."
• "The reason why I gave four stars is just for the furniture, tables and chairs remind me a fast food, instead of a patisserie."
• "Went to the Little Dessert Shop with my partner a couple of days ago and it was amazing. The quantity of the food was large, compared to the price."
• "Pleasant afternoon dessert. Perfect stop for some dessert before getting on the train. Brilliant quick friendly service."
• "The atmosphere was welcoming and the staff were friendly and helpful."

Cons:

• "The sofas were so filthy, over all this place needs reporting to food standards agency… cause it will be shut down."
• "One thing that kind of brings it down is how squashed the seating area is; it's very cosy however that may be due to demand."
• "The tables were not cleaned after people had finished eating and everything seemed to be out of stock."
• "The menu, and pictures within the menu are not accurate."
• "The place was dead, not a soul around, maybe 1 or 2 customers, they are too busy cleaning rather than taking orders."