Mitre Inn Reviews Summary

Food Quality

Pros:

• "Food was absolutely amazing, would highly recommend a visit."
• "Large portions of food cooked to perfection."
• "Food was well presented, perfectly cooked and delicious."
• "The food was outstanding and the staff lovely."
• "Food is amazing everything is cooked perfectly and the quality of the food is top tier."
• "One of the best meals we have eaten out for a long time."
• "The food was excellent, and the atmosphere warm and inviting."

Cons:

• "This was genuinely the worst fish and chips I had ever had in my life."
• "3 of our 4 meals were disappointing."
• "Atmosphere was friendly view from terrace was stunning, sadly the food was a let down, burger was overcooked dry."
• "Ordered beef & pork roasts arrived luke warm... Overall very bland."
• "The Ploughman's lunch and the lentil salad were very disappointing."
• "The food is very hit and miss here too, had so many awful meals."
• "Fish was disgusting, tasted like it’d be dragged through the local sewer before being served up!"

Service

Pros:

• "Staff were so lovely, nothing was too much trouble and they made us feel very welcome."
• "The staff were on hand for anything we needed and very helpful."
• "James was our server and nothing was too much trouble for him...he was very professional."
• "Service with a smile and the staff went the extra mile for us."
• "Eva was an incredibly friendly server, made us feel very welcome."
• "Staff were super friendly and attentive."
• "Service was excellent from several very friendly and welcoming staff."

Cons:

• "But it can be busy, so not the place for quiet chat."
• "Terrible service, with attitude when asking for a table to be cleared."
• "Service however is so sporadic."
• "Service really slow. My granddaughter's burger from the children's menu was very small and cold."
• "However the staff were so busy cleaning the bar and chatting amongst themselves, they didn't even notice us."
• "Service really slow."
• "One waitress stressed out and running around while the others did very little."

Value for Money

Pros:

• "Good food with a mixture of pub classics and plant based dishes."
• "Great food, large portions, at reasonable prices."
• "Nice place to eat very reasonably priced."
• "Always good here, laid back but attentive service, good food."
• "Nice place to eat very reasonably priced."
• "Some good ale options and very generous portions."
• "The food is excellent with very good, friendly service."

Cons:

• "It is extremely overpriced and the portions are small. It is definitely not good value for money."
• "Their ploughman’s was £28 and was literally just bread butter and cheddar."
• "Over priced for what you get 2 adults roasts & 3 child’s plus 2 cokes & 3 small apple juice £60.75."
• "Food is over priced sandwich £7.90, side of fries £1.50, take 50% off and that would be a far price."
• "But we weren't so chuffed with paying £29 for a bottle of sauvignon blanc."
• "Pints can be expensive. £5.75 isn’t unheard of which can make this a bit more expensive than pubs in the local area."
• "Prices are slightly inflated in comparison to the surrounding area."

Ambience and Views

Pros:

• "A phenomenal view of the hill and countryside."
• "Lunch on the terrace with a superb view only slightly spoilt by the occasional spot of rain."
• "The terrace is a little sun trap with absolutely breathtaking views."
• "During the summer the beer garden at the rear offers stunning views of the Dorset skyline."
• "Great pub with the most breathtaking view from the decking in the back of the pub."
• "Lovely views out the back from the decking."
• "Amazing views from the terrace of beautiful Shaftesbury."

Cons:

• "Out door canopies drip the rain water onto the decking. Making the top of the steps hazardous."
• "The view is lacking renovations with an old garden from the previous owners."
• "To top it off lots of wasps flying around inside daughter got stung on her neck."
• "We ate outside on the terrace and we were plagued with flies."
• "The flower baskets hanging on the iron stairs are dead and uncared for, better taking them away all together."
• "This pub has expensive drinks and the customers leave a lot to be desired there was a lot of swearing from groups of people sitting in the spectacular rear garden."
• "The toilets are not clean with water spilt on the floor."

Facilities and Cleanliness

Pros:

• "Covid19 precautions well established."
• "The environment lovely as are the staff. Thank you so much."
• "Staff strictly observed covid-19 guidelines, important to me as a shielded cancer patient."
• "Strict covid safety measures in place which put us at ease."
• "Front of house friendly, dealt with challenges of COVID well and felt safe and protected."
• "Staff strictly observed covid-19 guidelines."
• "Very clean pleasant pub."

Cons:

• "Parking can be difficult at times as you can only park on the street."
• "Was a busy day but very overcrowded. The toilets only one which had a lock."
• "The toilets are not clean with water spilt on the floor."
• "Loos could be cleaner though."
• "Table service is absent. You have to get the menu, tissue and cutleries yourself."
• "The barman was more interested in his mobile phone than listening to the customer."
• "Upon paying the barman said in an abrupt manner ‘would you like to give a tip’."