Address: 110 Ferensway, Hull, HU2 8LN, United Kingdom
Phone: +441482313960
Rating: 4.2
based on 410 reviews.
Shopping Experience
Pros:
"Great airy bright and clean shopping centre with a reassuring level of security to protect the elderly and the vulnerable."
"It always makes me happy to see st stephens buzzing with people shopping eating meeting up in the stores and over my the small stalls that line the way through st stephens it's families singles couple all meeting up to shop lovely atmosphere."
"big mall with a lot to offer from a food courts with a variety of options, a fun arcade full of games and prizes to win, a laser tag and bowling area, Tesco which is 24 hours Monday to Saturday and lots of nice shops."
"Vast array of shops to suit every visit."
"Plenty of stores to choose from, with public conveniences, also plenty of places to grab food."
"Great place for anyone visiting or living in and around the city centre, wide variety of shops."
"I always have a nice time and a good shopping trip whenever I visit."
Cons:
"It is a mall of expensive shops in one of the poorest cities in England."
"Embarrassing to the city when you compare it to other shopping centers in the country."
"All the nice clothes shops have gone."
"There isn't a great selection of shops anymore compared to what there used to be."
"Its ok but to me has no personality, shop range isn't too bad."
"Once a prominent shopping complex it now just appeals for clothes, clothes and somewhat clothes."
"There are a few shops not elsewhere in Hull but nothing really special."
Cleanliness and Maintenance
Pros:
"Everything is clean and tidy. No litter or graffiti."
"Very modern, well laid out and spacious shopping centre."
"The center is well-maintained, and the cleanliness adds to the overall positive experience."
"It's super clean and has security guards around."
"Very clean ,lots of shops that would suit all ages , not crowded, lots of places to eat."
"St. Stephen succeeded in not sending any of its waste to the landfill, marking itself as one of the most environment friendly shopping mall."
"It's clean and tidy."
Cons:
"Entering the centre from the outside car park via the stairway we were confronted by rubbish and litter all the way up the stairs."
"Shopping was great, however unfortunately we needed to use the toilets and baby changing facilities. We were quite overcome by the smell that greeted us."
"Tables filthy asked if there could clean them so we have a seat. Got complete rudeness by the guy."
"Absolutely disgusting place and the attitude of the staff was also disgusting."
"The curved glass roof is dangerous when it snows."
"It can get very cold inside. During the cold weather snaps!"
"Always freezing cold in winter. I understand its meant to have a low carbon footprint but the entrances could at least be designed in such a way that it doesn't function as one giant wind tunnel."
Facilities and Amenities
Pros:
"They have clean toilets and the mother and baby toilet is really convenient."
"On the first floor you can find a selection of food places such as Gregg's, El Taco Loco, Nandos and even burger king."
"In addition there's a gravity trampoline park next to the centre."
"The public toilets are easily found and accessible for wheelchair users as are the shops and eating areas there is a lift to both upper floors."
"St. Stephen's offers a range of dining options to satisfy every palate."
"Has free public toilets, breast feeding and baby changing rooms which make it a breeze."