Orbital Shopping Park Reviews Summary

Category: Shopping mall Swindon

Address: Thamesdown Dr, Swindon, SN25 4AN, United Kingdom

Phone: +441793726636

Rating: 4.3
based on 172 reviews.

Parking

Pros:

  • "Lots of free parking available."
  • "Loads of parking and huge Walmart Asda so good for your food shopping."
  • "It's a clean and tidy place with loads of free parking."
  • "Plenty of free parking and max stay is a very useful 5 hours."
  • "Plenty shops and places to eat, lots of free parking."
  • "Huge amount of free parking space and well positioned family and disabled parking space."
  • "Parking is extensive and free."

Cons:

  • "One thing to note, don't visit twice in one day or the parking company can treat it as one visit and fine you £100 this has happened several times."
  • "Can be a bit busy at weekends, often need to queue in traffic when leaving."
  • "This place is a nightmare!! The most unbelievably terrible car park design in the world."
  • "The biggest down side for me and why I marked the stars down is the traffic in and out can be horrendous."
  • "Parking often full and you will likely have to queue in and out on busy/sale days."
  • "The smell by the old fountain outside of asda is awful."
  • "Too many lazy gits using the family parking and the disabled parking because they are closer to the store."

Shopping Experience

Pros:

  • "You can get nearly everything you need for your kitchen at a reasonable price."
  • "Great staff, plenty of choices."
  • "Large range of stores to visit, with a handful of choices of where to grab a bite to eat."
  • "Amazing shop centre."
  • "Is a brillant retail park with a range of diffent cloths stores but also asda walmart which is open 24hours the majority of days."
  • "Staff seemed happy in all the shops, easily spend a few hours here."
  • "This retail park has a multitude of different shops to chose from, plus a cinema, 2 pubs and several fast-food outlets."

Cons:

  • "only good place is George asda. The whole place looks run down... pizza hut is ugly and a betting shop!!! weird. it wasn't what we thought it would be."
  • "Missing a DIY store to be honest."
  • "First visit, think it might be my last. Nothing really wrong with it just nothing special to make a journey for."
  • "I think the shop layout needs a revamp tinned food should be altogether, bread , chilled, veg ,and not scattered around it different places utter nightmare trying to find anything."
  • "Asda very little on shelves no 2 mtrs spacing by customer or staff too busy inside had to leave and M&S awful hardly nothing for home, fashion very poor and again too busy in food Hall."
  • "Dreadful. Social distancing & one way system were an unknown concept."
  • "It’s not much to do, if you’re shopping then you have a few clothing shops and there are also a few restaurants/takeaways but not a massive amount to do…"

Customer Service

Pros:

  • "Great staff, plenty of choices."
  • "Staff seemed happy in all the shops, easily spend a few hours here."
  • "Staff really friendly, lovely atmosphere."
  • "The staff were very helpful and kind. My shopping was processed quickly and efficiently."
  • "Staff are always helpful and an ASDA pharmacy is straight outside the main store."
  • "The staff are always really helpful and friendly."
  • "Well maintained site with friendly staff working either as part of the site maintenance or in the stores located on the retail park."

Cons:

  • "The only thing I can say I was disappointed with was the cafe x2 staff working hard and great customer service skills whilst two others leaning over the service counter not doing very much at all one of which was very rude."
  • "I visited Asda Haydon Store, to buy a few items and used the automatic payment method, after my purchase I went to take a flimsy plastic vegetable bag as I had only bought two items and was verbally abused by the teller staff member, namely Jenny."
  • "Staff social distancing ( online shoppers, in asda uniform) absolutely disgusting. Rude, leaning over you, getting in your way."
  • "Too many lazy gits using the pickup / drop off parking as long stay parking."
  • "Untill they get a hand ob the problem with gangs on bikes riding through M & S doorways and buzzing past people on the foot path. This place is a danger to shoppers."

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