The Chantry Centre Reviews Summary

Shop Variety

Pros:

• "It's good to see new shops."
• "Good range of shops."
• "This shopping centre has a good blend between mainstream brands (like subway) and local businesses, so you are bound to find something to do or buy!"
• "There is surprisingly a good amount of retail units left inside."
• "Good size shopping centre with a range of various high street outlets, plus other independent stores with access to the multi storey carpark all under one roof."
• "Has good food, jewelry, toys, models (like airfix), clothes and a Waitrose."
• "A good selection of shops and not just the big chains either."

Cons:

• "Becoming an outdated center with a more limiting range of shops."
• "Mostly coffee shops. Years ago used to be busy and full of stores."
• "Very poor for selection of shops."
• "Not much in way of clothes shops."
• "Poor choice of shops, unless you want a coffee or something for a pound."
• "The Chantry Centre is a disappointment of shops that have closed down due to too high over heads or a mix of vape, barbers and telephone shops."
• "Rubbish place, full of barbershops and charity shops, not clean at all, no good shops."

Cleanliness and Maintenance

Pros:

• "Very helpful staff, clean environment, I had a lovely day I highly recommend."
• "Over all it was clean, and all shops seemed big and not crowded."
• "Always clean and easy to navigate around."
• "The Centre is clean and has a multilevel parking close back."
• "It's tidy and clean though."
• "Public including disabled toilets are clean."
• "Well maintained clean and tidy mall. Covered so an all weather shopping experience."

Cons:

• "Awful place full of smokers standing in the doorway near he toilets (which are grotty) and noone does anything about it so it all funnels through in to the undercover bit."
• "So many empty shops and so many buckets to stop the leaks when it rains."
• "Make sure you follow the arrows marked on the floor...not because of covid but they will ensure you don't trip over one of the hundred buckets laying on the floor, due to roof failing to provide the services a roof should."
• "Even the new automatic doors to the disabled toilets are broken and so don't work."
• "Absolute trash can! Awful place litter everywhere people with hazmat suits walking around and crack heads everywhere!"
• "The carpark is just as bad it's a built one with little ventilation so as you walk through it your breathing in everything you shouldn't be."
• "Was ok only a visitor but put off finding a used hyperemic needle on disable toilet floor."

Accessibility

Pros:

• "Wheelchair gets around the shops."
• "There is a multistorey carpark attached with lift access so no problems for wheelchair users or people with buggys."
• "It also has a bus station and car park with shopmobility so very accessible."
• "Parking is easy as the attached multi-storey car park always has spaces and it's easy to walk to the shopping level using the stairs."
• "Very accessible for disabled people."
• "Chantry centre is easy access for the disabled & on non-market days blue badge holders can park in the market square for even easier access."
• "A useful to have in a town shopping centre with a sizeable parking."

Cons:

• "Used the car park for a visit to Lights, as no parking available nearer. The area was dark and desolate and did not feel welcoming at all."
• "Parking facilities aren't the most convenient (few spaces, rather cramped)."
• "Only went here to park as it said it was the only one where you can park over 2 hours. However when I got there 2 hours was maximum parking."
• "My only gripe would be the small number of disabled parking bays on the 1st floor for direct access to the entrance."