Address: 56 West St, Fareham, PO16 0JN, United Kingdom
Phone: +441329828288
Rating: 4.1
based on 123 reviews.
Decoration and Ambiance
Pros:
"Exquisite decoration it's absolutely lovely."
"Really loved the ambience of the place. The Sakura blossoms ceiling was a nice touch."
"The venue is clean and has beautiful decoration and attention to detail."
"The environment here is beautiful and the distance between tables is spacious."
"The fabulous meals I enjoyed tasted most items, a comment for staff please can you put a sorbets mixture on the list."
Cons:
"The decor was absolutely beautiful, and was a gorgeous setting. There was a LOT of people, none of which were following a queue or one way system, it was more a free for all."
Food Quality and Variety
Pros:
"Food: All the foods here are fresh and delicious, my favorites are the sushi and teppanyaki dishes."
"The food was generally good we didn't like some of the chicken dishes they felt too soggy rather than fully cooked."
"The food is gorgeous, environment is beautiful, people are nice as well!"
"The juicy prawns were delicious and meat, ribs etc tender, vegetable choices nicely cooked."
"The fabulous meals I enjoyed tasted most items, a comment for staff please can you put a sorbets mixture on the list."
Cons:
"Came here yesterday for my brothers birthday meal at about 1pm. The majority of my food was luke warm probably closer to cold for some things."
"Quite a lot of the food was quite oily, and there was some lengthy waits for foods to be replenished."
"The food was nice but average. Due to the buffet being a little limited for lunch, the options were not the best."
"The service needs improvement as empty plates were piling up in our table of 10 people during our meal."
Service and Staff
Pros:
"The staff are very friendly and attentive."
"The service is great, the staff here are very enthusiastic and they are able to to help me with many questions."
"The waiters were very nice and friendly. Very recommendable."
Cons:
"The service needs improvement as empty plates were piling up in our table of 10 people during our meal."
"Second time coming here, food good however what let it down on our visit was the staff."
"Food was fine. Service was awful, first time here and not really sure of the process and no one directed us."
"The greeting of the staff wasn’t great, nobody really was bright and welcoming."
Price and Value
Pros:
"Fantastic selection, great tasting food. To those that think £25 a head with endless refills of soft drinks for this standard of food, service and ambiance is too much, stay
in Harvester or the Beafeater. This place isn't for you."
"Very good variety of food. We had a table of 10 booked in advance, arrived late due to some circumstances, but we still had enough time to enjoy the lovely dishes there."
"Price point... it's very reasonable... it's not a cheap meal out but then you don't have a Chinese's every day."
Cons:
"I visited a few months ago and was really disappointed at the lack in vegetarian/vegan options. Also hugely disappointed at how poor the labelling was."
"Came here yesterday for my brothers birthday meal at about 1pm. The majority of my food was luke warm probably closer to cold for some things."
"Food was great with plenty of options for different tastes. Service was polite and quick. However, we were charged adult rates for a 12 and 14 year old."
"Would not recommend went there with my my family for dinner and ended up with chronic food poisoning and have been ill all weekend will never go there again!!!!"
Accessibility and Facilities
Pros:
"The interior and decor were lovely and there are plenty of tables to sit at."
"Layout as per the old restaurant obviously but the decors lovely and the staff are amazing."
"Great selection of food and drinks, good selection of deserts and a great atmosphere."
Cons:
"We did try too come last months but my mates wife is wheelchair dependent and the lift isn't available."
"I have not been here since it closed. The lift is fully functional but it needs a certificate to say it is and apparently a separate insurance?"
"There is a very long escalator to get in there are no stairs and the lift don't work, so you really need to bear that in mind if like me you are not a fan of them or have poor mobility."