Bonghy Bo Reviews Summary

Authenticity of Food

Pros:

• "Such an authentic experience!"
• "The food was excellent and would definitely come back."
• "The food was so delicious and the presentation was absolutely incredible and creative."
• "This is a fantastic restaurant with authentic meals and carefully made deserts."
• "Everything about Bonghy Bo is 5 star, first of all the restaurant looks amazing and the interior design is so beautiful."

Cons:

• "Overall its not the most Authentic Thai meals we've had."
• "The food is nothing like any Asian food I’ve had, and in a bad way."
• "Food quality was extremely low, not at all up to restaurant standard, and the flavors were stale and strange."
• "Iceland frozen food for starters followed by in-authentic duck salad for main."

Service Quality

Pros:

• "Service was very attentive and made the dining experience more enjoyable."
• "Staff was really nice and I just wish the food was up to the mark or to our liking."
• "The staff were very friendly and polite and checked on us a couple of times to make sure we have a good time."
• "The staff were polite, friendly, and professional."

Cons:

• "Food took over an hour, and even though the waitress was very nice, she disappeared and it was not even busy but it took 1 hour to get our mains."
• "We waited for 15 minutes before anyone came to our table to take our initial order."
• "The service was horrendous. Would never go back."
• "As I left, there were a couple of people who came in just after we did...they were still waiting."

Food Presentation and Quality

Pros:

• "Dishes looked spectacular; they were carefully prepared and so pretty."
• "Food was good and well priced."
• "We had the most amazing meal here! It was a nice evening so we sat outside in the courtyard, but the interiors looked beautiful too."
• "The food was perfect, we ordered Tom Yum, Chicken honey and Tempura."

Cons:

• "Beautiful presentation, but I think the food in general can be better. Duck salad was small, and the duck was dry."
• "The prawn tasted off, and worst off I attached a photo of my £26 steak which I asked for medium rare."
• "The food was average, and the service was horrendous."
• "Overpriced small portions of average quality food."

Ambience and Atmosphere

Pros:

• "We loved the modern and chillaxed atmosphere."
• "Great atmosphere/ambiance. Very nice decor and soothing music playlist."
• "I loved this Asian Fusion restaurant! The atmosphere was very relaxed and pretty."
• "The restaurant has a very nice elegant decor."

Cons:

• "The place is very aesthetic and nicely designed however the chair was a bit uncomfortable since it didn't have enough proper back rest."
• "Toilets can improve. They are too small and there is not baby changing station."
• "So disappointed. Used to be great. Food really poor. Strange ambience and decor."
• "Food is amazing, however, it felt like we were eating out on the arctic plains!!! Absolutely freezing 🥶 service equally to the iceberg."