Cupcake & Co Reviews Summary

Wedding and Celebration Cakes

Pros:

• "They looked and tasted incredible! We had cookies and cream, pumpkin spice, golden syrup and chocolate cupcakes."
• "Anne designed and made our wedding cake and she had the tricky task of also making it gluten free. It was one of the best gluten free cakes we have ever had."
• "Anne surpassed herself by making the most stunning, delicious cake for my daughter's 21st birthday."
• "The cake was moist and absolutely delicious. I also purchased some sausage rolls, hot and fresh from the oven."
• "What a truly magnificent celebration cake you made for us! Moist and flavorsome chocolate and salted caramel but without making it too sweet."
• "We ordered a cake to be made for our mum’s 90th birthday and we were not disappointed! It was beautifully made and decorated just how we asked."
• "The Chocolate sponge and Chocolate cream filling was moist and delicious. The pink icing was soft like whipped cream, but not sickly sweet."
• "Anne baked a very nice cake for my mother's 100th birthday. It was beautifully decorated with very neat lettering."

Cons:

• "MOST disappointing. The delightful design did NOT match the product in fact we had to throw away most of it as it was so dry none of the 4 at the birthday party could eat it."

Customer Service and Experience

Pros:

• "Amazing and friendly service! I will 100% be returning to Cupcake & Co in future and recommend them to anyone."
• "Anne was a pleasure to speak to and nothing was too much trouble. Wholeheartedly Recommend!!"
• "Such lovely staff! The friendliness and genuine enthusiasm for the products made our visit there memorable."
• "Anne herself is so lovely and friendly and their customer service is one of the main reasons I continue to go back."
• "The Cupcake & Co team were fantastic - at short notice they made the most beautiful and delicious dairy-free 21st Birthday celebration cake."
• "Anne put on a fantastic party, decorating cupcakes for my 26th birthday with my friends in her shop. It was so beautifully thought out."
• "Anne was so helpful, replying promptly to my email queries. Although she couldn't help me with a last-minute cake order, I bought cupcakes to make my own creation with Anne's advice."
• "Thank you for providing such great service."

Cons:

• "My only niggle was the website.. i didnt find it particularly straight forward in regards to leaving specific requirements...."

Special Dietary Options

Pros:

• "The gluten-free selection is amazing for me! Anne & Dan are lovely too!"
• "We cannot recommend Anne at Cupcake & Co enough. Anne designed and made our wedding cake and she had the tricky task of also making it gluten-free."
• "Amazing Mochas (best in Norwich!) really good wide selection for vegan and GF treats which I honestly can’t tell the difference."
• "We received an incredibly warm and friendly welcome at Cupcake & Co and were so excited to find that all their cakes were either vegetarian or vegan."
• "Made a planned visit here to check out their vegan options. Check out these beautiful cupcakes."
• "I have had many wonderful gluten-free celebrations cakes, cupcakes, and brownies from Anne and they are delicious and always look gorgeous."
• "Cupcake and Co supply the sweet treats for our Community Culture Club at the Museum of Norwich, a group for older adults living with dementia and their carers. Each week they have provided us with beautiful cakes, inclusive for a range of dietary requirements (inc vegan & gluten-free)."
• "I was so happy to find someone who was not only willing to make a dairy-free cake but was actually good at it!"

Cons:

• "My boyfriend ordered me some gluten-free cupcakes after he tried to order a celebration cake but was told you were not doing them currently. However, we were both disappointed by the fact there was no way to customise your order. I couldn't eat half of them due to having nuts on them."