The Glover Arms Reviews Summary

Service

Pros:

• "Our server was Carly who was very attentive and friendly."
• "Stuart, our server, was very helpful and deserves a mention."
• "Our server was friendly and polite."
• "We had a lovely server, Emma. Kind, helpful, engaging, cheery and happy to help us decide what to have."
• "Service was fast friendly and very welcoming."
• "The service was absolutely flawless, food was outstanding and the restaurant was quiet, well maintained and very calming."
• "Service excellent, managed to fit us in on a very busy night."

Cons:

• "The service was great from one gentleman not sure what his name was but the girl with the long blonde hair was rude."
• "Nobody came to ask if everything was okay with our food, and I had to go searching for a member of staff."
• "Service extremely slow over an hour for starter to arrive."
• "Very well decorated level of service at the bar at best abysmal with one unfortunate member of staff at the bar attempting to serve a queue of people stretching out of the front door."
• "Only knocked off a star because bar area was a bit noisy with several children running around squealing."
• "Service was friendly from Chris - Good banter with a smile."
• "I waited 5 minutes to get a beer."

Food Quality

Pros:

• "The food was absolute outstanding super super fresh and massive portions."
• "Food was delicious, staff were lively"
• "The food was great & beautifully cooked."
• "Food was delicious and reasonably priced."
• "The food was superb."
• "Food was amazing and first class service."
• "The food delicious and comes in huge portions!"

Cons:

• "The food was not bad, but I can't understand why chefs can't make beef tender ours was like the sole of my shoe."
• "Chicken pie was over salted and the sweets appeared to have shrunk in size if not in price."
• "Some of the food wasn't hot enough whereas the lasagne was dangerously hot."
• "Then we waited just over an hour for our entrees, I guess the grill broke in their kitchen."
• "The Bomb had 3/4 of a scoop of ice-cream inside and the meringue pieces were just dust, no cream and a jug of sauce separate."
• "Food, when it eventually arrived, it was tasty, but both our chips were cold and the peas were cold."
• "Food wasn't as good as I expected it to be. Pretty underwhelming. My dish was burnt round edges and meat bloody raw."

Atmosphere

Pros:

• "The place has a good atmosphere too."
• "The atmosphere is amazing, waiting staff all lovely and super friendly."
• "Really cosy atmosphere."
• "Lovely ambience, comfortable seating areas and well-designed interior."
• "A cosy country feel as you walk through, with different areas that allow privacy for diners."
• "Atmosphere was fantastic and warmly."
• "Lovely cosy atmosphere"

Cons:

• "Limited drinks menu but this may be due to not wanting to overstock in case of more problems with covid"
• "The outside beer gardens... not suitable for young children"
• "It was attached to a Travel Lodge which didn’t look so inviting."
• "DJ was not the best too old music but we managed a dance or two."
• "Apart from there being no car parking being available due to the local football team being at home."
• "Only downside was that service was a little slow but nothing which would ruin your experience."
• "Toilets felt like miles away and were not overly hygienic."

Value

Pros:

• "All highly recommended and excellent value."
• "Also great value for money!"
• "Portions were excellent value, so full."
• "Reasonably priced too, was about £55 for the two of us for a 3 course meal and drinks!"
• "Had the menu (more limited choices) which was excellent value for money."
• "Great value for money, Mum got the seabass, dad got the steak."
• "Food very tasty & piping hot & very reasonably priced"

Cons:

• "food portions were quite small for prices charged"
• "Never in my life have I not finished a pudding. Awful and a rip off price!!!!"
• "Disappointed we couldn’t order mock-tails for our girls to make the meal special as we had last year… Apparently under 18’s can’t have non-alcoholic drinks…. 🤔"
• "Bill arrived and charged at full price... was advised that offer not available at weekend"
• "Overall I consider it a bit overpriced for the food they are serving."
• "The chicken you pay extra for was a fair portion but the salad which costs £13.50 (without the chicken!!!!) was tiny"
• "I walked out hungry after my macaroni. Really Dissapointed because it was tasty. Stopped for a meal deal from tesco after the meal. What a shame I won't visit again. I would not expect to pay £14.00 for a main dish that leaves you hungry."

Staff

Pros:

• "The staff were so pleasant and friendly."
• "The staff were lovely and polite."
• "The staff from the start were fabulous"
• "Very friendly staff"
• "Staff are very friendly and polite. Service is prompt"
• "Staff also very friendly. We will definitely be back!"
• "The staff were both friendly and very helpful"

Cons:

• "Worst pub ever. The staff ain't dog friendly!"
• "every drink order had a drink missing, the service was good apart from that, but the food was a let down and spoilt the day"
• "Not the best crackling but I understand how bloody hard it is to make"
• "My chips were not served with meal, had to prompt staff after burger finished"
• "Husband asked for ham burger to be plain but given cheeseburger"
• "Food took a long time... Although place not busy, they seemed short-staffed"
• "What a shame I won't visit again."