Address: 5, Saddlers Court, Oakham LE15 7GH, United Kingdom
Phone: +441572758940
Rating: 5.0
based on 134 reviews.
Gift Presentation
Pros:
"The box is beautiful and the trays of cakes individually wrapped to keep them fresh."
"The packaging was beautiful to and it all felt very indulgent!"
"They come really well packaged and have a good best before date on them."
"They were also packaged beautifully with a hand written note."
"Beautifully presented packaging protected the delicious cakes inside."
"Packaging feels really premium so great for a present."
"Package arrived via DPD in a plastic bag and wrapped in a biodegradable sheep’s wool package."
"The presentation and packaging was second to none!!!"
Cons:
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Variety and Flavor
Pros:
"These brownies were absolutely incredible, especially the chocolate orange brownie."
"18 perfect slices of the most delicious treats in the form of double chocolate brownie, pistachio and chocolate flapjack and caramel shortbread."
"The vegan and gluten-free box is a rich, delicious box of truly excellent baked goods."
"Loved the variety of flavours and they were really well packaged."
"Three different flavours, chocolate & orange brownies, nutty protein bar and caramel shortbread, each one was so good."
"The vegan box has a good mix of bars and lasted me for ages."
"We're just loving the new 'Happy box' of goodies. The 'white chocolate blondie' cake is to die for."
"The caramel shortbread especially was soooo good to eat!"
Cons:
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Customer Service
Pros:
"I’ve had a great experience ordering from Cakehead and had the most pleasant and fantastic communication throughout!"
"The customer service is exceptional."
"I was bought this as a gift and it is the best vegan and gluten-free brownies and caramel shortbread I've tasted."
"The customer service was exceptional! I had a large, complex order but the staff were extremely accommodating."
"Fantastic products for a great price and lovely choices."
"Received a mix box as a gift. Absolutely divine!!!!! Never experienced Cakehead treats before but I will now become a customer!"
"Love this bakery, we love brownies in this house and theirs are up there with the best we've ever had. Communication and delivery are fab too."
"Customer Service = 5 star (a lovely team) Packaging & Delivery = 5 star."
Cons:
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Dietary Options
Pros:
"Great for people who need gluten free and vegan options!"
"The gluten free/vegan box is a rich, delicious box of truly excellent baked goods."
"Really impressed with the Vegan and Gluten Free box we purchased recently from Cakehead."
"It's great to know that as a vegan with coeliac disease I don't have to miss out on genuinely tasty treats!"
"I received the gluten free and vegan box from a friend, now I'm not actually gluten free or vegan (only dairy free), but these were amazing."
"We recently received the Easter special Box as a gift to our place of work and wow! The packaging is beautiful and little gift note was a lovely touch."
"We had the pleasure of visiting Cakehead LTD this morning and were met with nothing but Kindness and professionalism."
"The vegan and gluten free box is lush. So delicious. Will definitely buy again."