Cakehead Ltd Reviews Summary

Category: Bakery

Address: 5, Saddlers Court, Oakham LE15 7GH, United Kingdom

Phone: +441572758940

Rating: 5.0
based on 134 reviews.

Gift Presentation

Pros:

  • "The box is beautiful and the trays of cakes individually wrapped to keep them fresh."
  • "The packaging was beautiful to and it all felt very indulgent!"
  • "They come really well packaged and have a good best before date on them."
  • "They were also packaged beautifully with a hand written note."
  • "Beautifully presented packaging protected the delicious cakes inside."
  • "Packaging feels really premium so great for a present."
  • "Package arrived via DPD in a plastic bag and wrapped in a biodegradable sheep’s wool package."
  • "The presentation and packaging was second to none!!!"

Cons:

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Variety and Flavor

Pros:

  • "These brownies were absolutely incredible, especially the chocolate orange brownie."
  • "18 perfect slices of the most delicious treats in the form of double chocolate brownie, pistachio and chocolate flapjack and caramel shortbread."
  • "The vegan and gluten-free box is a rich, delicious box of truly excellent baked goods."
  • "Loved the variety of flavours and they were really well packaged."
  • "Three different flavours, chocolate & orange brownies, nutty protein bar and caramel shortbread, each one was so good."
  • "The vegan box has a good mix of bars and lasted me for ages."
  • "We're just loving the new 'Happy box' of goodies. The 'white chocolate blondie' cake is to die for."
  • "The caramel shortbread especially was soooo good to eat!"

Cons:

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Customer Service

Pros:

  • "I’ve had a great experience ordering from Cakehead and had the most pleasant and fantastic communication throughout!"
  • "The customer service is exceptional."
  • "I was bought this as a gift and it is the best vegan and gluten-free brownies and caramel shortbread I've tasted."
  • "The customer service was exceptional! I had a large, complex order but the staff were extremely accommodating."
  • "Fantastic products for a great price and lovely choices."
  • "Received a mix box as a gift. Absolutely divine!!!!! Never experienced Cakehead treats before but I will now become a customer!"
  • "Love this bakery, we love brownies in this house and theirs are up there with the best we've ever had. Communication and delivery are fab too."
  • "Customer Service = 5 star (a lovely team) Packaging & Delivery = 5 star."

Cons:

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Dietary Options

Pros:

  • "Great for people who need gluten free and vegan options!"
  • "The gluten free/vegan box is a rich, delicious box of truly excellent baked goods."
  • "Really impressed with the Vegan and Gluten Free box we purchased recently from Cakehead."
  • "It's great to know that as a vegan with coeliac disease I don't have to miss out on genuinely tasty treats!"
  • "I received the gluten free and vegan box from a friend, now I'm not actually gluten free or vegan (only dairy free), but these were amazing."
  • "We recently received the Easter special Box as a gift to our place of work and wow! The packaging is beautiful and little gift note was a lovely touch."
  • "We had the pleasure of visiting Cakehead LTD this morning and were met with nothing but Kindness and professionalism."
  • "The vegan and gluten free box is lush. So delicious. Will definitely buy again."

Cons:

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