Spoon World Buffet & Bar Reviews Summary

Category: Buffet restaurant

Address: 48-56 E Walk, Basildon, SS14 1HE, United Kingdom

Phone: +441268271666

Rating: 4.1
based on 305 reviews.

Food Variety and Taste

Pros:

  • "Buffet has a lot of selection."
  • "Especially Chinese foods such as shredded duck with pancake, prawns, pork ribs and they even got seafood platter like scallop and crabs that will be served very fresh."
  • "So much variety. The food was really tasty."
  • "Food was undercooked, raw chicken on the trays."

Cons:

  • "Food is nothing special."
  • "The food itself, the rice wasn't consistent (some hard/some soft), veg wasn't thoroughly cooked through, the meat was hard and chewy."
  • "Food was undercooked, raw chicken on the trays."
  • "The only thing that I didn't liked is waitresses kept staring at you and as soon as you finish with your plate them come and take them."

Service and Staff Attitude

Pros:

  • "Staff very good service."
  • "Good customer service, good food, good setting will be coming again."

Cons:

  • "Rude chef by steak area."
  • "Staff seemed preoccupied with each other, waited about 5 minutes to be seated."
  • "The staff were rude and hostile in turn it made the atmosphere heavy."
  • "Waited patiently for him to ignore us and then serve people behind."

Payment and Pricing

Pros:

  • "Affordable, many food options to choose."

Cons:

  • "Negative thing is 'cash only'."
  • "Cash only venue too."
  • "On the Web site it said 15.99 when we got there it was 18.99."

Cleanliness and Hygiene

Pros:

  • "Clean environment with nice lighting."

Cons:

  • "The toilets were placed upstairs so may not be accessible for those with disabilities."
  • "The tables weren't clean, underneath it was very dirty."
  • "Food was undercooked, raw chicken on the trays."

Overall Experience

Pros:

  • "As a buffet skeptic, I was shocked at the wide variety and fantastic quality on offer."
  • "Great choice of different food types. We particularly like the Chinese... Garlic prawns were exceptional and really fresh."

Cons:

  • "Would not recommend to anyone with dietary requirements - especially those who are vegetarian or vegan."
  • "Absolutely terrible! If I could have given it a zero or a minus I would."

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