Ming Moon Buffet & Karaoke Reviews Summary

Staff Service

Pros:

• "Staff really friendly."
• "Staff friendly and attentive."
• "Staff were very friendly and helpful."
• "The waiters who were very attentive, polite, smartly dressed and very helpful."
• "The staff were very friendly, helpful and above all polite and kind which I appreciated as I had left my glasses at home."
• "The staff were lovely, friendly and had good service."
• "All the staff were friendly and helpful."

Cons:

• "We had to wait a long time to pay the bill at the end despite asking several times for the bill."
• "Only problem is the server we had disappeared when I wanted a drink so had to wait a while for another server to walk by me."
• "The plates weren’t collected, I thought we were treated dreadfully!"
• "The waiter refused to get us a jug of water and said we had to help ourselves."
• "We ordered 2 drinks they took 15 minutes to arrive which I had to hunt down from the staff after they forgot to bring it for us."
• "The lady at the till paid as little attention as possible."
• "The staff around were USELESS."

Food Quality

Pros:

• "Fantastic place. All you can eat buffet. Food was absolutely amazing."
• "The buffet had a wide variety of dishes, and the sushi bar was top-notch."
• "Chicken satay and fried rices were good."
• "Food was sooo good! I'm apprehensive of these all you can eat places but the food here was so fresh and flavourful!"
• "The starters and mains were flawless."
• "Delicious food."
• "The food is always delicious and drink’s especially the cocktails are absolutely amazing."

Cons:

• "The food isn't as good as it used to be very grease taste like its been reheated and not very fresh."
• "Lots of choice, but poor quality food."
• "The food was unfortunately of poor quality and cold with only a few bits left in some of the trays."
• "Chicken was way over cooked and hard and the ribs were disgustingly sweet and not even savoury."
• "All the foods tasted very low quality."
• "The food was cold and distasteful. The sweet and sour chicken was mushy."
• "Food was not the best quality over cooked and soggy."

Ambience & Decor

Pros:

• "The décor was beautiful."
• "On this occasion they had a piano player which was a nice touch."
• "Cool thing is that place got karaoke rooms behind the wall of restaurant."
• "The decor was as if you were in an American casino with Chinese food, it was a bit all over the place but they made it work."
• "Beautiful interior with a difference. Luxury looking interior. Great atmosphere."
• "The ambience was great and the restaurant has got a great atmosphere and chill vibes."
• "Really nice decoration and atmosphere."

Cons:

• "Avoid on a Saturday night far too crowded to enjoy."
• "The music and karaoke 🎤 singing coming from the room was extremely loud."
• "It was loud LOUD with a family with about 4 kids running around and the women running for the food."
• "Full of loud mouth chavs."
• "Chaotic, rowdy mess."
• "A little bit more drunken crowd lively than I'd imagined."
• "It was really uncomfortable."

Value for Money

Pros:

• "It’s amazing value at only £13.99 per person for an all you can eat buffet!"
• "So much choice of food for a decent price."
• "Prices were great for the value."
• "At £20 for a weekday evening this is a great value buffet."
• "£9.99 per adult buffet menu was great value for money."
• "Went for lunch on a Friday and it was £12.99 for an adult all you can eat."
• "Good value for money."

Cons:

• "We spend nearly £100 and wish we never even wasted our time there."
• "Trust me for £22 it’s not worth it."
• "Did not find it good value for money at all."
• "The price was quite high at £21.99 per person without drinks compared to £15.99 in the week."
• "Rated four star because we went in the evening at 4:40 To be precise and had to pay 18 per person for an hour and half, too pricey."
• "All in for three of us to eat food that wasn't amazing with drinks was £86 odd. With parking nearly £100 for two adults and a 14 year old."
• "Won't be going back. £21 as well on a Monday while you have to pay to park nearby. not cheap compared to other places."

Accessibility & Safety

Pros:

• "Restaurant area and personal services very clean."
• "Toilets are clean."
• "Clean toilets."
• "Even the toilets were very sanitary and lovely. Kept clean which is more than I can say for other restaurants."
• "Staff were friendly and helpful, place was absolutely packed out but still was spotlessly clean, both tables and floor thanks to the hardworking staff."
• "Environment is neat and tidy. No awkward smells."
• "Entrance - very easy to find as it’s a massive building."

Cons:

• "The brides mom actually fell and the staff then AFTER put out wet floor signs and pretended they had been there the whole time!? Illegal?"
• "Ridiculously slippery floors which resulted in a member of our party slipping and hitting her head."
• "We felt we were racially discriminated against by the staff due to us being black."
• "One of the taps was missing in one of the sinks leaving a very big hole. It stank and was defo not being cleaned every hour."
• "Wouldn’t recommend to anyone who is in a wheelchair or crutches."
• "They had no wheelchair access and when you do make it to the room (wheelchair user having to go in a service lift and through 3 kitchens!?!), good luck walking on the floor."
• "The floor in the karaoke bar is RIDICULOUSLY SLIPPY."