Address: 31, 33 Exchange St, Norwich NR2 1DP, United Kingdom
Phone: +441603626097
Rating: 4.7
based on 318 reviews.
Food Quality
Pros:
"The chorizo hash was surprisingly good with plenty of chorizo and mushrooms."
"Always amazing quality of food, breakfast is exquisite."
"The food original and amazing."
"Absolutely amazing breakfast, the choice is wonderful."
"The food was incredibly tasty and presented beautifully."
"Food was excellent quality, but some of it was undercooked."
"The food all comes fresh and hot even when they’re busy with a queue outside."
Cons:
"Poached eggs were over cooked, and Mediterranean toast toppings were an overkill."
"The breakfast we had was tasty but very stingy on the avocado portion."
"A bit disappointed in my choice expecting it to be more homemade than cheap frozen bland taste."
"Unfortunately, the taste we were anticipating seemed to be missing."
"The food was lovely but maybe lacked seasoning."
"The tomatoes were tasteless and the sausage wasn’t cooked particularly well."
"Chorizo hash when it arrived was bland and tasteless, with 'crispy' potatoes that were drenched and soft."
Service
Pros:
"Great service with a smile."
"Staff pleasant."
"Well done to your waiting staff, it's so hot and she kept a smile after all our questions."
"Service was friendly but a little hurried and forgetful."
"The staff were friendly and worked hard. The service was quick from when we had our order taken."
"Super friendly and well trained staff who are efficient and know exactly what they are doing."
"Staff were very friendly and welcoming."
Cons:
"After politely enquiring if she could check on food after 30 mins waiting, disinterested blonde waitress informed us 'it's very busy' before continuing what she was doing."
"However, once our food was served, the servers seemed disengaged. Not once did they inquire if everything was to our satisfaction."
"She was unnecessarily rude and abrupt."
"It felt like we were being rushed to leave as the waitress brought the bill without asking."
"Another waitress asked mid way through coffee and cake, if we wanted the bill (shocking)."
"Seated on a dirty table to start off with, my drink came but my partners had to be chased up."
"She brought our drinks and literally slammed it down and walked off."
Atmosphere
Pros:
"Nice atmosphere and price was good too!"
"The atmosphere, while busy, is very pleasant."
"Lovely, popular, easy-going brunch place."
"The large windows add so much natural light and views of the cobbled streets and old buildings."
"The interior is nicely decorated and bright and airy."
"The vibe inside is really chill/buzzing with a good music choice!"
"The café has a lovely, busy atmosphere."
Cons:
"I don’t feel like it is a comfortably atmosphere anymore either."
"First impressions are, it is noisy."
"The atmosphere was like a club during the day with music bellowing making it hard to have a conversation with someone else on the table without raising your voice."
"Once inside the noise levels can become uncomfortable."
"What are people queuing for, it's certainly not to get out of the cold it was freezing inside, everyone was still wearing a coat."
"We were seated just inside the door and with the system they use with customer's queuing outside the door is constantly being used it was a October day therefore you got a blast of cold air every few minutes."
"The floor was unclean with a wee puddle by the loo."
Value
Pros:
"You can eat food with fair prices."
"The prices are completely affordable and well worth it for the size and quality of the breakfast."
"Really good value for the quality and taste of the food."
"Excellent value for money too."
"And only 7 quid too!"
"2 mains and 2 and a bowl of halloumi for less than £35, great value for money."
"Good price for the quality. Tea made with leaves, in a pot. How tea should be."
Cons:
"Moreover, for the price we paid, the portion sizes left much to be desired."
"It was atrocious, too salty, too small and very overpriced."
"The coffee was a disappointment as was the service."
"Food is good quality and the cake is always delicious however very sickly."
"This isn't a cheap place to eat, but it is good value."
"Coffee tasted like the beans were burnt, cake was ok (overpriced and not what you'd expect from somewhere like this)."