haart estate and lettings agents South Woodford Reviews Summary

Professionalism

Pros:

• "The whole team is very nice and professional, they gave me good advice and the property was very well advertised."
• "The best real estate company I have ever dealt with. Very professional, experienced and helpful agents."
• "Their outstanding professionalism and efficiency is much to be admired."
• "Very professional and prompt service."
• "Very professional by all accounts."
• "Very professional agency."
• "The service provided by Danny, Alan and Scott was fabulous and met the highest standards of professionalism."

Cons:

• "Delays producing the Memo of Sale once my offer was accepted, which was unhelpful."
• "Some good people, some unimpressive people in this office."
• "Hard to get through on the phone - often forwarded to head office."
• "Definitely not recommend getting in touch with them - it's a waste of time if you are abroad and need to rent. 0 flexibility."

Customer Service

Pros:

• "The customer service I received from Abby and the team at Haart South Woodford was amazing. So professional, friendly and welcoming."
• "He was always very polite and courteous and nothing ever seemed too much trouble."
• "I am so pleased with the service and customer care from all at Haart Estate agents in South Woodford."
• "Fabulous customer service and experts in their fields."
• "The service was friendly and informative, and at all times the team was helpful and supportive."
• "We are so thankful to Danny and the team for all their hard work and wouldn’t hesitate to recommend them to anyone."
• "I cannot thank them enough."

Cons:

• "The sale was quite slow due to circumstances outside of haart’s control."

Communication

Pros:

• "Great communicators - they always answer the phone."
• "He checked in regularly, made everything really easy."
• "He was very knowledgeable, polite, professional and there for me whenever I needed him."
• "He responds to my emails very quickly, is always at hand to answer any questions."
• "They always get back to me very quickly with any enquiries, and handled any situations very smoothly."
• "He always kept in touch and responded really promptly to any queries - a real pleasure to deal with."
• "Always available to contact via phone email WhatsApp."

Cons:

• "Hard to get through on the phone - often forwarded to head office."

Supportiveness

Pros:

• "He was very supportive and helped us a lot with finding a home."
• "He always dedicated time to answer our questions calmly and patiently."
• "The team was extremely supportive and helpful throughout the whole purchase."
• "After moving in he called to check if everything is ok and if he could assist me any help."
• "He really goes the extra mile all the way to help us moving into our new property."
• "Ben Pooley from Haart has been a great help from day one, he delivers a very high-quality service and has a great professional approach."
• "Shaun is very knowledgeable in his field and has been very supportive, he's given me lots of advice on the way."

Cons:

• "Definitely not recommend getting in touch with them - it's a waste of time if you are abroad and need to rent. 0 flexibility."