Dexters Hammersmith Estate Agents Reviews Summary

Professionalism and Efficiency

Pros:

• "Thank you for your professionalism and experience."
• "Rachel Martin dealt with the process... She has been very helpful on every step of the process."
• "Daniella and Paul for their professionalism, extremely nice attitude and team work."
• "Sian and Avni at Dexters Hammersmith were consummate professionals from the first viewing to the exchange."
• "Manny & Daniella have been better than I could have imagined in finding new tenants for my apartment in Hammersmith."
• "Matthew, Hannah, and Avni are a great team who took a tough brief and did a great job with it against a very tricky economic backdrop."
• "Manny Athwal and Daniella Esser did an excellent job in providing me with decent tenants within less than a week."

Cons:

• "What should have been a straightforward sale became complicated due to unforeseen issues around the lease."
• "The ends don't really justify the means in this case, and despite having successfully completed, I feel disappointed."
• "Would give a 0 if I could... Dexters did not care in the slightest and lied to us throughout the whole process."
• "I do not have any word to describe the appalling service provided by Dexters."
• "Truly atrocious. It started well but the honeymoon period ended quickly."
• "My rental was handled excellently by Manny and Paul at the Hammersmith office... However, once we made the payments, they became unreachable."
• "Dexter Hammersmith was extremely helpful when my girlfriend and I were looking for a two bed flat in the area... However, we struggled to get our deposit back."

Communication and Responsiveness

Pros:

• "Rachel has been absolutely wonderful to work with in finding our new home. She’s been extremely helpful, diligent, and communicated clearly throughout the entire process."
• "Finally, an agent that treats you like a human being rather than just a number in their performance reports."
• "Rahim was super helpful with our search for a new place to rent. It’s my first time renting in London and I’d say the search for one was truly time consuming."
• "Matthew was very friendly, knowledgeable and communicated openly throughout the process despite some challenges."
• "Manny and Paul have been extremely helpful with moving in my client. They have gone above and beyond to help and ensure my client’s issues are resolved."
• "Excellent service. Hannah and Matt were always easy to contact with any issues during the sales process."
• "Manny from the Dexters Hammersmith office was amazing - one of the best - if not THE best experience I have had to date with an agent."

Cons:

• "Never able to do repairs, but chases you for rent when you have paid it. Their team doesn’t seem to speak to each other so you end up being the admin on their behalf."
• "I had a very pleasant experience with an agent named Daniel in Dexter’s Hammersmith. However, after moving in, we encountered several issues that were not addressed promptly."
• "Our experience as renters with Dexters has been incredibly smooth and simple. Manny Athwal was an excellent lettings consultant and was always on hand to answer any questions. However, getting in touch with the property management team post-move-in has been challenging."