The Man in the Wall Reviews Summary

Service

Pros:

• "Service was still quick."
• "Quick and easy ordering from our table and delivered our food quickly."
• "Very easy to order through the app."
• "Service with a smile."
• "The staff were all really friendly, and it's very easy to order through the app."
• "I enjoyed friendly and efficient service."
• "The staff were friendly, efficient and plentiful."

Cons:

• "Member of staff very unhelpful when we requested help."
• "Staff have a bad attitude."
• "Server had terrible attitude and then tried to turn it on us."
• "Poor service from the so called manager Jim."
• "Awful customer service from Vicky (apparently a manager)."
• "Staff don't serve customers in order and people cue jump."
• "Ordered at the bar, was not told the wait for food would be over an hour."

Cleanliness

Pros:

• "The place is generally much cleaner."
• "Clean toilets."
• "Place was clean."

Cons:

• "The whole place, including the area where you make your coffee/tea needs a professional clean."
• "Awful food stressed out young staff dirty sticky tables."
• "Visited for a drink on Wednesday evening - no hand sanitiser in the dispenser as you entered and then we found an empty table that was clear but was not clean."
• "Completely disinterested staff, dirty table, dirty/sticky menu's, dirty cutlery."
• "I was disappointed in the rather scruffy appearance -one of the chairs at the table was very stained and needed to be replaced and the windowsill was dirty."
• "Toilets are disgusting."
• "Every time it is very dirty with the tables covered it empty cups and plates."

Food Quality

Pros:

• "The foods always good value for money."
• "One of the first occasions when the Fish and Chips were hot, well served and not marooned in batter."
• "Food was very nice, service was fast."
• "Great breakfasts served I've also enjoyed the vegan breakfast."
• "The food always comes fresh and hot..."
• "Great tasting food and great service."
• "Food came quickly and was well cooked."

Cons:

• "After 2 shockingly bad meals we thought we give them another try and yet again we were disappointed."
• "However the food wasn't great. The steak was tough and grisly and the crumble was floury in taste."
• "The burger and chips didn't live up to expectation."
• "Food was cold and greasy, steak was fatty even after sending it back and getting another meal, second meal just as bad."
• "Awful microwaved warmish fish and chips, with mushy peas that looked like solidified algae."
• "Do not have the fish and chips, it was awful, the fish was overcooked, so dry and not edible."
• "The fried egg looked nothing like a freshly cooked egg, and was only just warm."

Atmosphere & Decor

Pros:

• "Pub was made up of three separate rooms, so had a chance of finding a part of the pub with less people in."
• "Very lively in the evening with lots of kids but it's great value."
• "A very characteristic building combining both traditional and modern sitting areas, together with a garden space."
• "The interior décor is nice with a choice of high and low seating along with some quiet areas to hide away a bit."
• "This is a very nice Wetherspoons got some lovely little places that you can sit."
• "A very good upper class j d weatherspoons, the red brick work & white windows looks nice."
• "It's a large pub with lots of space."

Cons:

• "A fairly poor, soul-less affair, left us with a feeling of cluttered wood."
• "Typical Wetherspoons tbh; quite noisy, no atmosphere to speak of."
• "Food was OK but no atmosphere."
• "The chair coverings are very stained and the whole place, including the area where you make your coffee/tea needs a professional clean."
• "The breakfast menu had been slashed to within an inch of its life!"

Value for Money

Pros:

• "Really cool, cheap and cheerful place to have some food."
• "Food is great for the money."
• "Cheap and friendly staff, accommodated large order as met with some family."
• "Still fed 4 adults with drinks for £40!!!"
• "Great prices of course."
• "We all commented how good the food was and at a good price."

Cons:

• "A TOTAL WASTE OF MONEY."
• "Prices have increased and it's better to pay a little bit more from the many other establishments in town for a guarantee that you will actually eat lunch."
• "Food getting a tad expensive."