Address: 148 Broadstone Way, Bradford, BD4 9BU, United Kingdom
Phone: +441274686886
Rating: 4.8
based on 187 reviews.
Instructor Quality
Pros:
"Both instructors were very encouraging and patient, very helpful and thorough with all steps."
"Steve is very good at explaining and was very thorough to make sure we understood everything in detail."
"Pete is a very thorough and knowledgeable instructor who makes you relax and gets the best out of you."
"The way the guys go about training you is excellent, always positive and encouraging which is exactly what I needed."
"Big Steve was my instructor and he has the patience of a saint."
"I've never met a great instructor like Keith very patient and his manner very calming."
"The patience and guidance of the instructors changed that."
Cons:
"Man called cliff so rude very unprofessional bad manners with attitude."
"Then instructor was an hour late so nothing started until after 9, after he had turned up late he also needed a smoke."
"The trainer's attention seemed very focused on the guys who knew what they were doing - me and one other lad (the only ones who hadn't ridden before) were sent home at lunch because we weren't ready for the road."
"I was sent home during class. I was supposed to take the course again, but to no avail. I was contacted by email and phone. The people I spoke to didn't help."
"Started off well enough, soon had problems where you agree a time, turn up and you're told you're not booked in and there's no instructor to take you out, lessons are canceled and you're informed very late."
"Extremely poor management as double bookings occur and no compensation is given for the waste of time."
"Poor service they failed me trice. Without explaining a reason why."
Training Experience
Pros:
"Learning was enjoyable, fun and designed to build confidence safely."
"Excellent instruction from Steve at RideSafe- passed my CBT road test."
"They provide A1 class training in a relatable and fun fashion with a wealth of knowledge between them."
"Tuition was delivered thoroughly and it was made really enjoyable."
"Really comprehensive training with a group of professional, patient and playful guys that help you feel safe and confident."
"Great tuition by the Steve’s and big Steve was really helpful in offering alternative strategies to remember sequences."
"The training is brilliant, the guys are amazing. Knowledgeable, patient and all round fun."
Cons:
"While on the outside it doesn't look particularly great, the instructors are patient and the amount you learn is amazing."
"We all stood and baked for an hour in the sun whilst they did this."
"The ratio was 4:1 which does not allow the instructor to take u on the road which means YOU CANNOT PASS."
"You can't put a new rider to ride in a circle for 3 hours then ask him to properly ride on a road."
"Instruction was decent but offset with Jimmy Savile/pedophilia jokes."
"Ridesafe is located on Holmwood estate which is unfortunate for them, as it's a nightmare of a place to learn to ride."
"Racist and aggressive old men over there."
Customer Service
Pros:
"All in all they were very accommodating and gave a lot of good advice going forward."
"These guys cannot do enough for you."
"They provided us with all the safety gear (helmets, boots, gloves, jackets and trousers) way beyond the legal requirements."
"They will work with you at your pace allowing you to get to grips with what you are struggling with."
"The instructors are very approachable and friendly, so don't be afraid to ask questions."
"They gave really clear instructions throughout the day and made sure everyone was comfortable and fully understood each step."
"They were really accommodating, made her feel really welcome and comfortable all day."
Cons:
"I've also emailed RideSafe to enquire about a partial refund for the half day training I didn't receive. No response."
"Sorry fellas, you need to relocate and keep the chatter purely professional."