Namploy Thai Restaurant Reviews Summary

Service

Pros:

• "Excellent staff too were kept very busy & looked after us."
• "The owner greets you and makes sure you happy with everything."
• "Service from Kelly and Emily was fantastic. Didn't intrude but were there if needed, nice to see service with a genuine smile."
• "The staff are very friendly. The food is delicious and we all had a brilliant night."
• "Staff were pleasant and attentive."
• "The waitress was super friendly and kept us updated."
• "The manager was very accommodating and found us a table for 2."

Cons:

• "Service is cold and unenthusiastic. Server seems to hate their job."
• "Service absolutely shite one person to 40 people at least an hour wait between starters and main courses."
• "Staff were rushing and cheeky enough to ask for a Tip."
• "Staff unfriendly. One waitress referred to my granddaughter as 'the kid'."
• "Waiter seemed exhausted and twice took our order incorrectly."
• "Server not interested, didn't speak other than take our food order meal served to table in silence."
• "Service was very slow, took ages to bring more food and it looked like it was not their best being served."

Food Quality

Pros:

• "The food is the best Thai that I've had, lots of choice."
• "The food was fantastic! Empty plates all round! The bar service was great considering it was very busy."
• "Our mains of massaman curry and crispy basil arrived piping hot and delicious."
• "Tasty food. Hot, fresh and quick."
• "The setting and the food were wonderful."
• "Food here is absolutely delicious."
• "The food was incredible, the best I have tasted in a long time."

Cons:

• "Went for a meal here 20.3.22 not too good at all, this is not a Thai food restaurant."
• "Ribs were extremely fatty and lacked flavour."
• "Food was luke warm, mussels like rubber, sticky rice was that sticky it was all stuck together an overall disappointing meal."
• "New chef. Went tonight and the food was substandard. We hated it."
• "I ordered beef salad was terrible bad taste which beef should be grilled instead of steamed."
• "The noodles were tasteless, sticky - appeared to have a lot of MSG which made the texture unpleasant."
• "The food is awful…dry, overcooked tuff chicken and beef, swimming in liquid, too hot and tasteless sauces."

Atmosphere

Pros:

• "Love music made for a great atmosphere."
• "The place itself is great - nice decor and atmosphere."
• "Still fantastic food and service, love the interior decor."
• "A great place for a family meal, group meal, celebration or just a quick bite."
• "Amazing food as always. Purely authentic tastes reminds us of being in Thailand with all the fresh ingredients."
• "Atmosphere was good, with a live singer going round the tables and a magician."
• "Everything about the experience was wonderful from the atmosphere and food to the entertainment."

Cons:

• "Table for 9 booked paid £5 each deposit but no table ready and had to sit separately away from everyone else therefore no atmosphere."
• "The acoustics were so loud that I couldn't hear my partner."
• "The singer too too loud, not suitable for any restaurant !! Destroyed any atmosphere."
• "No atmosphere."
• "It's lost its authenticity now."
• "Whilst so loud you couldn’t really talk, they did have a live singer and a magician, understandably to distract you from the long waits."
• "Freezing cold inside big room one radiator only just warm 2useless little fan heaters."

Value

Pros:

• "All reasonably priced as well, will definitely be back."
• "It was worth twice what we paid easily."
• "There's more than enough for everyone, very good value for money."
• "Really good value for the experience you get."
• "Value for money."
• "The price wasn't expensive for what we had."
• "The food size was great and empty plates show we enjoyed what we could order."

Cons:

• "Paid nearly £70, unfortunately won’t be returning."
• "Disappointingly average, certainly not great by #Thai #Restaurant #Food standards."
• "A bit underwhelming. Food is OK ish but not much better than the local Chinese takeaway but a lot more expensive."
• "We won’t be returning, which is a shame as this is the only Thai place we now of for miles."
• "A lot more expensive."
• "Very pricey."
• "Some dishes seemed overpriced ordered soup which was £9.50 got 3 prawns."