Address: 13 London Rd, Elephant and Castle, London, SE1 6JZ, United Kingdom
Phone: +442079280276
Rating: 4.9
based on 246 reviews.
Communication
Pros:
"They were very responsive and very thorough, keeping us updated every step of the way."
"Very quick responsive to every queries and gives proper time to his client effectively."
"She is responsive, professional and proactive to work on our application round the clock."
"Teresa is always approachable, quickly responding to emails."
"They are professional and very quick at responding when we call them."
"She always responded our emails promptly and tried her best to solve our problems."
"Whenever there was a need to communicate, their responses have always been prompt and genuinely helpful in all manners."
Cons:
"After paying service fee, she had never called me with reminder or advice."
"Every update was never prompted."
"It led to a 'ok, bye' from the other end of the phone."
"I also couldn't really understand what the receptionist was saying to me."
"Rude (he raised his voice to me and kept on speaking over me and not letting me finish my sentence)."
"The complaint was dealt poorly."
"They are not here to solve problems for clients but to make troubles."
Professionalism
Pros:
"The solicitor who worked on my case was very proactive and helpful."
"Professional, efficient, great communication throughout the whole process."
"Highly recommend Lisa's Law Solicitors to anyone seeking a reliable, efficient, and professional law firm!"
"She is so good in her professional service quality."
"Of course they’re professional and gave me advices for the whole process of buying a property."
"I highly recommend Lisa's Law."
"I highly recommend this skillful and trustworthy team of legal professionals to anyone who seek for excellent legal advice and services."
Cons:
"The solicitor was absolutely an amateur who did not give me any useful suggestion about my visa or the business."
"So he's dishonest (lying about seeing a letter from my solicitor), money grabbing (charging me twice for a function that he performed incorrectly the first time)."
"Dishonest and incompetent, with medium levels of fluency in English."
"Unfortunately, things went downhill with my second case."
"At first I was very unhappy with the other solicitor in the firm."
"He then signed the top of the will and tried to charge me twice."
"They almost ask clients to prepare all the requested documents and just forward them to relevant organizations."
Client Care
Pros:
"Wilson has made the entire process as smooth as possible."
"I will definitely be back for legal advice in the future as and when I need it."
"The care and attention they brought to every aspect of our property purchase was second to none."
"I am so grateful to them especially Michael that handled my case so well throughout the entire process of the claim."
"We would like to express our heartfelt gratitude to you and Lisa's Law for all the care and concern you have shown us."
"She has been extremely helpful through our home purchasing process."
"They helped me to feel that they were no more than a phone call or an email away when I had any concerns or questions!"
Cons:
"I have been in situations before where I lost contacts of my solicitor during the conveyancing process, and I could not get hold of the solicitor for a good couple of days before the exchange."
"The main complaint was that I almost overpaid £10,000 of my SDLT when purchasing a property."
"Avoid their accounting team! They are rude and unprofessional."
"I hope I would never see or meet anyone like lisa's lawyer."
"Basically look somewhere else for a good solicitor and take a personal recommendation if you can."
"I was told by the MD that I could have spoken to head of the conveyance team on the SDLT."
"Can't recommend highly enough! We wish her every success in her career!"
Language Services
Pros:
"In addition, they can speak Chinese and this can help me to understand all document easily."
"Dual language service allowed us to communicate in Chinese and English when required."
"Plus they can liaise with Canto and Madarin Speaker too which is good for some."
"Their inclusion of Cantonese services makes communication convenient."
"Also, she can speak multiple languages which I find it very helpful."
"The whole team is completely bilingual which makes all process easier that we expected! Highly Recommend!"
"She replied our questions in anytime, also, she gave us very useful suggestions in the efficient period."
Cons:
"I had a very hard time finding a solicitor who would sort it out for me, and wouldn't be ripping me off."