Streathers Solicitors Reviews Summary

Communication

Pros:

• "He is very friendly and professional, and he gave me detailed step-by-step advice on what needs to done and check to complete the sale."
• "Anthony Chan was really helpful/patient and always available to answer any query we had during the process."
• "Professional, courteous and a great communicator."
• "E-mails were answered rapidly by Iris-Ann herself the vast majority of the time, this made the service personal and professional."
• "She was responsive throughout, always on top of the various stakeholders and available at all times for queries."
• "Rebecca and Jo have been incredibly helpful and supportive throughout the process with excellent communication and updates."
• "His communication with both vendor and buyer is efficient and he constantly keeps all parties updated."

Cons:

• "When I challenged some of the unexpected and unclear costs, I was met with zero compromise and aggressive language about threats of additional interest if I didn't pay."
• "Disappointed with the unprofessional manner in which I was treated by Sarah, no transparency around costs or next steps during the process."

Professionalism

Pros:

• "Extremely diligent, efficient, professional and spot on time management like no other solicitors I ever used in the past."
• "Simon's expertise in the field was clear and his ability to steer us through what could have been a highly stressful process was impressive."
• "I have been using Streathers for a number of years for various services and always found them to be extremely helpful and professional."
• "Their service was impeccable and Charles from the Baker Street office was excellent and very efficient."
• "As first time buyers Streathers and in particular Sarah Hoad were absolutely brilliant in looking after us."
• "The entire team were diligent and professional from start to finish."
• "Efficient, swift responses as well as being very friendly."

Cons:

• "This was one of the worst customer experiences I've ever had... I was disgusted with this firm and I won't be coming back."

Expertise

Pros:

• "Incredibly fast conveyancing and no stone left unturned."
• "Gregory Ostroff and the extended team at Streathers are second to none when it comes to property litigation matters."
• "They are always extremely sharp, commercially minded and dynamic."
• "Highly professional, extremely knowledgeable and always seeking the most productive route through some very complicated situations and challenges."
• "She is an expert on the intricacy of the legal system, responds to questions quickly and accurately, fights your corner and very very persistent."
• "Piers is extremely knowledgeable and hard working."
• "Their knowledge, follow up and pro activity has been a refreshingly positive experience with legal advice and assistance."

Cons:

• "No cons mentioned related to expertise."

Client Care

Pros:

• "I would certainly return with other business with Streathers in the future."
• "Thanks to Anthony I was guided through each stage in the most clear, professional, and empathetic way possible."
• "Alicia from the start dedicated time to listen to me, and always replied to my questions promptly."
• "We will definitely use your service again and will recommend you to anyone seeking property advise."
• "Both Felicity and Ann-Marie are a credit to the company."
• "I was a first time buyer and a colleague recommended me Streathers Solicitors saying that they will take care of my interests as if they were mine."
• "I felt confident that my best interests were being taken into consideration and her manner was always pragmatic and helpful."

Cons:

• "No cons mentioned related to client care."

Efficiency

Pros:

• "Very efficient. Always accessible."
• "Anthony was very helpful and efficient throughout the whole process."
• "Laura Owens and her team done an excellent job to complete my purchase in time and were responding to all queries in a very timely manner."
• "Nick and his team have handled our wills, trusts, purchases of properties, sales, lease extensions, tenant issues and insurances efficiently and with minimal fuss."
• "Excellent value for money and peace of mind."
• "I have used the team twice now and have felt in very safe hands throughout, achieving favourable outcomes each time."
• "Email correspondences were replied swiftly and she was attentive to the timeline my legal work had to adhere to."

Cons:

• "No cons mentioned related to efficiency."