"The coffee is excellent and also the cakes and snacks. The staff are friendly and the service they provide is excellent."
"Service good, waitress brought fresh toastie."
"Staff are very friendly and helpful."
"Great shop, staff were lovely, helpful and smiled."
"Staff friendly and helpful, what more can you ask for."
"Helpful, friendly staff."
"The lady on the checkout was lovely, very polite and just as shocked as us at how busy it was."
Cons:
"The assistant got flustered and said twice she needed a barcode, but I wasn't in a position to leave my toddler."
"The sales assistants usually take their time to serve or in my case answer questions as they are usually on their phones texting."
"Staff have worked here too long they are always talking to each other, discussing outside life."
"One rude assistant was covering deli, fish and butchery."
"Whilst eating breakfast the cleaning girl was spraying cleaning fluid around."
"The server that brought the food to table wasn't wearing a mask or face covering and was really in ours and other people faces when putting the food onto the table."
"The elderly lady at the pizza counter is extremely ignorant with costumers."
Store Layout and Cleanliness
Pros:
"Store looked clean and tidy even though loads of staff stocking up."
"We love this store always clean and replenished well we thought today 10-11-17 in the evening we would have tea in the cafe we were greeted by a young lady called Laura food arrived after 10mins all presented well."
"Decent store, well kept, clean, good car parking."
"Nice and clean and bright, easy to find what I wanted."
"The store is well laid out in a sensible manner; things are where you expect them to be."
"Visited on Thursday afternoon... Shop was clean and tidy, though some staff were not masked or wearing face shields."
"Plenty of produce and no empty shelves."
Cons:
"Such massive changes all at once! Had difficulty finding my basic products."
"I shopped here today. The route to the check-outs is very poorly indicated."
"Terrible supermarket. Poorly stocked, poorly signposted, staff are rude..."
"I don't like the new layout at all."
"Since the new layout, the shopping experience has become a little 'crowded'."
"The isles in places are really narrow."
"Confusing car park wasn’t sure how to get in or out."
Product Quality and Availability
Pros:
"The best local supermarket for fresh fruit and veg."
"Great choice of produce & fruit & vegetables best by far."
"The fresh food is in good condition and the section is well maintained."
"A great full-size supermarket with a really good choice of fresh foods in 'Market Street'."
"The range of goods is excellent."
"Their clothes are good value for money, and so fashionable."
"Love to shop in Morrisons, they have so much variety."
Cons:
"The biggest shock were the high prices and lack of multi-buy deals."
"Been to Morrison's again to buy pies after going 3 times before. On this occasion i have managed to purchase 2 pies even though I wanted four."
"Ordered fish & chips, ..it arrived the chips were cold, the fish was small, and was dry, batter was hard."
"Biggest problem I have with Morrison's is displaying non promotion items at prices in promotional positions with promotion SEL's priced WELL below the actual price for the item."
"Popped in for a couple of items and found they had no gluten free bread apart from rolls and thins."
"This store never seems to have hardly anything on its shelves."
"Nothing on the shelves hardly, especially in fruit, veg and bread section."
Food and Cafe Experience
Pros:
"Ordered a few sandwich platters and other food platters for a birthday event. Good choice of food with the added advantage of not having to make them all for 40 people."
"Breakfast served was delicious and cost was reasonable."
"We went in for fish and chips for lunch. There was quite a lot on our plates. But was very good tasty."
"Salad was nice and fresh coffee is lovely."
"Fish and chips were great."
"I went to the Morrison cafe I had a big breakfast with toast I was expecting the normal toast for the price I payed to get the big breakfast but I got delicious home made bread."
"Great special offer something for everyone (nice to save a little money thank you)."
Cons:
"Keep away if you value your health!!"
"Supermarket as one might expect but cafe is dismal and an embarrassment."
"Had a breakfast shocking. Dirty trays dirty knife and forks. Dirty table."
"The sausage and bacon looked warmed up from day before."
"Visited the store for a too good to go bag... Instead of using the scheme as Intended the store offloaded items only fit for the bin."
"Morrisons cafe small breakfast is now on a side plate, yes seriously."
"The worst cafe in the world with goldfish having more common sense than the cafe staff."
Customer Experience and Policies
Pros:
"Hi it was a relaxing afternoon shopping and nice to have a chat with some of the staff who I meet on a regular basis and got to know them by name without seeing their name badges it just makes a more enjoyable shopping experience."
"It is not too bad being here. I go every now and again and the prices on some things are cheaper."
"The till area is controlled and works well with customers co-operating."
"The entrance / exit doors have been alternated but that was no problem. There was good distancing to get in and cleaning facility too."
"I enjoyed doing my weekly shop earlier today - it was the quieter time and therefore no music!"
"Quiet cafe built in & party shop at top of store for special occasions."
"Always good staff, plenty of space, and a very good outdoor garden bit for plants etc."
Cons:
"If anyone is planning to visit a Morrisons supermarket and needs to use the toilets, check to see if there is soap in the dispenser."
"Staff have become stressed due to reductions in their number."
"Very disappointed."
"Upset that this supermarket has changed it's parking priorities to pushing all disabled shoppers to the rear of the store and giving over all the front parking spaces to child spaces."
"And worst of all, the Vegan options are placed in the middle of the fresh meat aisle."
"Needs either more staff or better training."
"They're regularly overstretched, snappy and generally show a lack of regard for their customers."